Logistics Virtual Assistant – Shipment Tracking & Dispatch Support

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: TYPE OF WORK

Full Time

: SALARY

$1500

: HOURS PER WEEK

40

: DATE UPDATED

Oct 10, 2026

JOB OVERVIEW

Roles and Responsibilities

We are looking for a reliable, detail-oriented, and proactive Logistics Virtual Assistant to support our daily transportation and logistics operations. The ideal candidate should be organized, capable of handling time-sensitive tasks, and comfortable communicating with drivers, customers, and internal teams.

Key Responsibilities:

Shipment Tracking & Monitoring: Monitor active shipments and deliveries, track shipment progress, and ensure status updates are accurate and up to date.

Driver Coordination: Communicate with drivers regarding pickup times, delivery schedules, route updates, delays, and estimated arrival times.

Dispatch Support: Assist with dispatch operations, coordinate daily loads, monitor assigned routes, and follow up on outstanding deliveries.

Customer Communication: Provide timely shipment updates to customers and notify relevant parties of delays, exceptions, or changes in delivery schedules.

Documentation Management: Maintain accurate shipment records, delivery receipts, Proof of Delivery (POD), and other required logistics documents.

Data Entry & Reporting: Update tracking spreadsheets, transportation management systems (TMS), dispatch boards, and daily operations reports.

Issue Resolution: Identify shipment delays, missed pickups, delivery exceptions, and other operational issues, then escalate them to the appropriate person when necessary.

Email & Messaging Management: Monitor logistics-related emails and messaging channels and respond professionally to drivers, customers, and team members.

Schedule Coordination: Help maintain delivery schedules, pickup appointments, and driver availability records.

Daily Operations Reporting: Prepare updates on completed deliveries, pending shipments, delayed loads, and unresolved issues.

Follow-up & Task Management: Ensure outstanding tasks are followed through and important updates are communicated promptly.

Confidentiality & Accuracy: Handle business information responsibly and maintain accurate operational records.

Preferred Qualifications:

Previous experience in logistics, dispatch, freight coordination, transportation, or virtual assistance.

Strong written communication and organizational skills.

Proficiency in Google Sheets, Microsoft Excel, email, and online communication tools.

Ability to manage multiple shipments and priorities simultaneously.

Strong attention to detail and willingness to learn new systems.

Ability to work independently, follow procedures, and meet deadlines.

Experience with GPS tracking platforms, TMS software, or dispatch systems is an advantage.

Application Requirements:

Please submit the following with your application:
Your updated resume.
A portfolio or relevant work samples demonstrating your logistics, shipment tracking, dispatch support, or administrative skills.
A brief description of your previous logistics experience and the tools or systems you have used.
Your expected hourly rate and availability.

How to Apply
If you are interested in this position, please send me a direct message here to request the email address of my Personal Assistant, where you can submit your application.
Please include a brief introduction and mention your relevant logistics or dispatch experience in your message.
Once you receive the email address, kindly send your updated resume, portfolio or work samples, relevant experience, and expected hourly rate.
All applications will be reviewed and shortlisted candidates will be contacted for the next step.

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Logistics Virtual Assistant – Shipment Tracking & Dispatch Support

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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