Customer Support & Sales Agent (Full-Time, Work From Home, US Hours)

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: TYPE OF WORK

Full Time

: SALARY

450

: HOURS PER WEEK

40

: DATE UPDATED

Oct 10, 2026

JOB OVERVIEW

We are a US healthcare company hiring 5 experienced Customer Support & Sales Agents to help our US customers. You will answer questions about signing up, orders, shipping, billing, and account changes. You will help interested customers understand our service and sign up.

We need agents who read carefully, explain things in plain English, and follow through. This is a non-clinical role. You will not give medical advice.

This is a 100% work-from-home job. No commute, no office.

What you will do:
- Answer customer calls, chats, and emails in a friendly, professional way
- Solve customer problems and follow up until they are fixed
- Explain our service and help customers sign up
- Follow up on leads and turn interest into sales
- Keep clear notes on every customer conversation
- Handle billing questions, order tracking, cancellations, and sales follow-up
- Learn from feedback and use a knowledge base during calls

What you need (required):
- At least 5 years of call center experience (customer support and/or sales)
- Excellent spoken and written English
- Stable main internet connection
- Backup internet (for example, a second provider or a pocket WiFi)
- Working laptop
- Good headset with a noise-cancelling microphone
- A quiet place to work
- Able to work 8:00 AM – 4:00 PM US Pacific Time, full-time (work hours may change based on business needs)

Perks:
Work from home
Steady full-time role with a US company

How to Apply (screening questions):

Please answer all questions below. If something does not apply, say so rather than leaving it blank. Do not share any personal information.

- Start your application with the words "Sunrise Support" in the subject line, so we know you read the full post.
- How many years of call center experience do you have? List your past call center companies, your role, and how long you worked at each.
- Have you used AI tools at any contact center you worked for? If yes, name the contact center, the AI tool, and what you used it for. If no, write "No."
- Was your experience in customer support, sales, or both? Please describe one sale you are proud of.
- What is your main internet provider and speed? Please attach a screenshot of a speed test from speedtest.net.
- What is your backup internet (provider and type)?
- What laptop do you use (brand, processor, RAM)?
- What headset do you use (brand and model)?
- Can you work 8:00 AM – 4:00 PM US Pacific Time (night shift in the Philippines), full-time, Monday–Friday?
- Please attach a short voice recording (1–2 minutes) introducing yourself in English.
- When can you start? Are you comfortable with the advertised salary of $450 USD per month?

We review every application. If you are selected for an interview, we will reply to set up a time.

We look forward to working with you!

SKILL REQUIREMENT

Outbound Sales Customer Support Chat Support

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Customer Support & Sales Agent (Full-Time, Work From Home, US Hours)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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