Customer Support Representative | Seasonal Full-Time

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: TYPE OF WORK

Full Time

: SALARY

$800 USD/month

: HOURS PER WEEK

40

: DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

HOW TO APPLY
Complete the Notion application form here:
----------

Blunt Cases is hiring a Seasonal Customer Support Representative to support our customers during Black Friday, holiday shipping and January returns. We’re looking for someone who communicates clearly, learns quickly and stays organized in a busy inbox.

Schedule
- Friday–Tuesday, 11 AM–7 PM Eastern Time
- 40 hours per week
- Remote, seasonal contractor
- $800 USD/month
- Target start: October 20, 2026
- Seasonal contract through January 31, 2027

What you’ll do
- Respond to email and contact-form inquiries in Gorgias
- Help customers with order tracking, shipping, returns, exchanges and product questions
- Handle routine warranty requests, order changes and cancellations using our procedures
- Review order details in Shopify and keep accurate ticket records
- Follow up with customers and escalate issues when needed
- Apply feedback and maintain accurate, empathetic support during busy periods

What we’re looking for
- Previous customer support experience; ecommerce experience preferred
- Excellent written English
- Strong attention to detail, organization and problem-solving skills
- Ability to learn quickly and follow documented processes
- Reliable internet and availability for the full schedule

Experience with Gorgias, Shopify and Google Workspace is a plus.

How to apply
Complete our application here: ----------

Be ready to share your resume, relevant experience, tools you’ve used, availability and a short customer-response sample.

SKILL REQUIREMENT

Customer Support Email Support

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Customer Support Representative | Seasonal Full-Time

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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