Weekend CSSR

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: TYPE OF WORK

Part Time

: SALARY

5

: HOURS PER WEEK

24

: DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

Company: Aquanauts Window Cleaning & Pressure Washing
Schedule: Every Friday and Saturday, 8:00 AM to 8:00 PM (U.S. Central Time)
Compensation: $5 per hour + Performance Bonuses + Sales Commissions
Location: Remote

About the Position

Aquanauts is looking for a reliable, friendly, and motivated Customer Service & Sales Representative to handle customer inquiries and sales opportunities every Friday and Saturday.

Your primary responsibilities will include answering incoming customer calls/text, assisting customers with questions about our services, scheduling estimates, providing virtual estimates, and helping turn customer inquiries into booked jobs.

What makes this position different?

Unlike a traditional customer service role, you will not necessarily be actively working every minute of your scheduled shift.

This is primarily a coverage based position. Call/Text volume and customer inquiries will vary throughout the day, meaning there may be more periods of downtime between tasks.

However, you must remain available, attentive, and ready to respond promptly whenever a customer calls/text or needs assistance.

We are looking for someone who can work independently, manage their time responsibly, and provide excellent customer service without constant supervision.

Key Responsibilities
- Answer incoming customer calls/text promptly, professionally, and with a friendly attitude.
- Assist customers with questions about our services, pricing, and availability.
- Schedule estimates, appointments, and service bookings.
- Prepare and provide virtual estimates using company pricing guidelines.
- Identify sales opportunities and confidently help customers move forward with booking services.
- Follow established company scripts, procedures, and customer service standards.
- Accurately document customer information, conversations, estimates, and appointments in our CRM.
- Follow up with customers when needed to help secure bookings.
- Remain available and responsive throughout your scheduled coverage hours.

What We're Looking For
- Excellent English communication skills, both spoken and written.
- A clear, friendly, confident, and professional phone presence.
- Previous experience in customer service, sales, receptionist work, virtual assistance, or phone support is preferred.
- Comfortable speaking with customers and answering questions independently.
- Strong organizational skills and attention to detail.
- Ability to confidently present pricing and help close sales.
- Comfortable using computers, CRM systems, scheduling software, and other online tools.
- Dependable, self motivated, and able to work with minimal supervision.
- Consistent availability every Friday and Saturday from 8:00 AM to 8:00 PM U.S. Central Time.

Compensation & Benefits
- $5 per hour for scheduled coverage hours.
- Additional performance bonuses.
- Sales commissions for qualifying sales you successfully close.
- Downtime between customer inquiries when call volume is low.
- Opportunity to develop valuable customer service and sales experience.

How to Apply

If you're a dependable, motivated individual with strong communication skills and a passion for helping customers, we'd love to hear from you!

To apply, please submit:

- Your updated resume or CV.
- A brief cover letter explaining why you believe you're a great fit for this position.
- Please make sure your cover letter highlights any relevant customer service, sales, or phone support experience.

Qualified applicants will be contacted with the next steps in our hiring process.

SKILL REQUIREMENT

Customer Support Management Customer Service

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Weekend CSSR

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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