Cold Caller Trainer | Process Trainer | BDR Trainer | New Hire Trainer | Onboarding Specialist

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TYPE OF WORK

Full Time

SALARY

Php 55,000

HOURS PER WEEK

40

DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

About StoryGen
StoryGen (storygen.agency) is a growing B2B lead generation agency specializing in outbound sales and appointment setting. We help businesses build stronger sales pipelines by developing and managing dedicated Business Development Representative (BDR) teams.

Cold calling is central to our operations, and we combine proven sales techniques with structured workflows, modern technology, automation, and AI-powered tools to drive results.
As our team continues to expand, we're focused on building a training program that helps BDRs develop the skills, confidence, and consistency needed to succeed.

About the Role
We're hiring a BDR Trainer / Cold Caller Trainer to lead new-hire training, support BDR development, and improve overall calling performance.

In this role, you'll guide new team members through onboarding, introduce them to our sales processes and tools, and prepare them to handle real conversations with business decision-makers.

Your responsibilities will extend beyond initial training. You'll evaluate recorded calls, deliver constructive feedback, identify opportunities for improvement, and provide ongoing coaching to help BDRs strengthen their performance.

You'll also collaborate with Account Managers and leadership to refine training resources, improve coaching methods, and build repeatable processes that support a growing remote sales team.

Your impact will be measured through new-hire readiness, faster ramp-up times, improved call quality, stronger process adherence, and consistent BDR performance.

We're open to applicants with different professional backgrounds. While previous sales training experience is an advantage, we also welcome individuals who have demonstrated leadership, mentoring, coaching, or facilitation skills through work experience, internships, academic organizations, or other activities.

Key Responsibilities
1. BDR Onboarding & Training
- Facilitate onboarding sessions and structured training programs for newly hired BDRs.
- Train team members on cold calling techniques, sales scripts, prospect qualification, objection handling, and effective conversation flow.
- Familiarize new hires with the sales platforms, tools, and daily workflows used across campaigns.
- Communicate performance expectations, activity targets, KPIs, and call quality standards.
- Monitor training progress, provide timely feedback, and address learning gaps.
- Assess each BDR's readiness before transitioning into independent campaign execution.

2. Call Reviews & Performance Coaching
- Listen to recorded sales calls and evaluate communication effectiveness, script delivery, and overall call execution.
- Provide practical coaching on confidence, tone, active listening, objection handling, and prospect engagement.
- Help BDRs develop natural conversations rather than relying solely on scripted responses.
- Recognize recurring performance issues and implement targeted improvement plans.
- Offer additional coaching and guidance to BDRs who need support meeting performance expectations.
- Encourage consistent execution of proven calling techniques and quality standards.

3. Training Resources & Documentation
- Develop, organize, and regularly update training guides, onboarding materials, and internal learning resources.
- Create call frameworks, objection-handling references, coaching templates, and practical sales playbooks.
- Maintain up-to-date script libraries and training documentation.
- Document effective sales techniques and incorporate them into future training sessions.
- Revise learning materials to reflect changes in company processes, technology, and outbound strategies.
- Build structured resources that make training more consistent and easier to scale.

4. Sales Enablement & Continuous Improvement
- Coordinate with Account Managers and leadership to identify training priorities and performance challenges.
- Analyze common skill gaps and recommend coaching initiatives to address them.
- Support the adoption of AI-powered call analysis, training, and coaching tools.
- Gather feedback and use performance insights to continuously improve the training program.
- Help establish standardized training practices as the BDR team grows.

Qualifications & Skills
We're interested in candidates who enjoy developing people, communicating ideas clearly, and helping others improve their performance.

Previous experience as a professional trainer is not required. Recent graduates and early-career professionals are encouraged to apply if they can demonstrate relevant skills through previous employment, internships, student leadership, volunteer work, or extracurricular activities.

What We're Looking For
- Excellent verbal and written communication skills.
- Ability to explain concepts clearly and confidently.Excellent communication and interpersonal skills
- Experience coaching, mentoring, training, or guiding others
- Strong leadership skills, whether formal or informal
- Confident and clear communicator
- The ability to give clear, constructive, and actionable feedback
- A structured and organized approach to training
- A collaborative, team-oriented mindset
- Strong attention to performance and measurable improvement
- Good documentation and training-content creation skills
- A positive and motivating presence while maintaining high standards and accountability

How to Apply
As part of our selection process, applicants will be required to complete an assessment and submit the following through the application link:

- Updated Resume
- Internet Speed Test Result
- Short Loom Audio Recording (Guide questions will be provided within the assessment)

Ready to Join StoryGen?

If you enjoy helping people learn, building their confidence, and turning feedback into measurable improvement, this could be a great opportunity for you.

Join us in developing high-performing BDRs and building a training program that supports long-term team success.

Apply here:
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SKILL REQUIREMENT
Outbound Sales Cold Calling Training and Development
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