Automation Implementation & Customer Operations Specialist

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TYPE OF WORK

Full Time

SALARY

$1000-$1200/month

HOURS PER WEEK

40

DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

Do you get frustrated with repetitive manual processes (+ HATE disorganised systems) and instinctively think of ways to automate processes to make your life easier?

You will be the integrator between teachers, students and parents, taking ownership of all processes outside of class that supports the learning experience.

How this will be different for you:
- 100% remote work in the same timezone. Our lean team is fully remote based across Singapore.
- Top compensation and promotions based on the outcomes you’re able to achieve.
- You will constantly be challenged and learning every day in this role.
- Heavy use of AI / automation tools to automate work (we have a development team)
- Yearly company off site retreats (that will be planned by you)

Must-have requirements:
- 3+ years of experience in operations in a consumer service based business (experience in an education company is a plus)
- Direct experience creating workflows & automations on GoHighLevel, WhatsApp Business, Make and new AI tools AND continuously managing end to end processes
- Committed to working on Saturday to Wednesday

DO NOT click into this link to apply if you do not fulfil all the criteria above: ---------- /document/d/17QU_wWDTxJA_euz2u8TW0syhfQZYp1zO0A9z_Mm7r8s/edit?usp=sharing

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