Travel Agency Administrative & Marketing Assistant

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: TYPE OF WORK

Part Time

: SALARY

$400/month

: HOURS PER WEEK

20

: DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

We are looking for a reliable, organized, and tech-savvy assistant to support the day-to-day administrative operations of our travel business. The ideal candidate is detail-oriented, comfortable learning new software, able to work independently, and skilled at keeping tasks organized and on schedule.

This role can start part-time, with the potential to grow into full-time hours for someone with strong social media and marketing skills. Responsibilities include:

1. Administrative & Client Support
• Schedule and manage automated client emails.
• Create and maintain client profiles and invoices in CBO.
• Build and update client itineraries in Travefy and/or Tern.
• Maintain Trello boards for individual clients, groups, upcoming travel, and other business projects.
• Enter and track supplier and agency reward points.
• Add and maintain contacts in Constant Contact.
• Research current supplier promotions and offers.
• Assist with general data entry and organization.

2. Email & Inbox Management
• Clean up and organize the business email account.
• Review incoming supplier emails and flag important messages, deadlines, schedule changes, promotions, and items requiring attention.
• Follow up on supplier emails when appropriate.
• Help ensure important emails, deadlines, and tasks are not missed.

3. Client Support During Travel
• Monitor incoming client communications and respond to basic questions when appropriate.
• Identify urgent or time-sensitive issues and alert me to anything requiring immediate attention.
• Help keep day-to-day business operations running smoothly while the client is away.

The client will still have my phone and remain available for matters requiring my direct involvement.

4. Email Marketing
• Create and schedule a monthly email newsletter using Constant Contact.
• Add new client and lead email addresses to the appropriate Constant Contact lists.
• Organize and maintain email lists.
• Assist with email campaigns promoting destinations, travel offers, groups, and other travel opportunities.

5. Social Media & Marketing — A Major Bonus!
Social media experience is not required but would be a significant asset and could help expand this position into full-time hours.
• Create and schedule Facebook and Instagram content.
• Turn travel offers, supplier promotions, and travel information into engaging posts.
• Create graphics and promotional materials using Canva.
• Develop and schedule social media campaigns.
• Help grow the audience and customer/email list through targeted campaigns.
• Respond to comments and messages on Facebook and Instagram.
• Maintain a consistent social media presence while the client is travelling.
• Brainstorm fun, engaging travel content.

What We're Looking For
The ideal candidate is:
• Extremely organized and detail-oriented.
• Reliable and able to meet deadlines.
• Comfortable working independently and prioritizing tasks.
• Tech-savvy and willing to learn new programs.
• A strong written communicator who can communicate professionally with clients and suppliers.
• Able to handle confidential client and business information appropriately.
• Proactive and willing to take initiative when something needs to be done.
• Comfortable asking questions when unsure.

Experience with CBO, Travefy, Tern, Trello, Canva, Constant Contact, Facebook, or Instagram is an asset. However, the client is willing to train the right person on many of the travel-specific systems.

This position can begin part-time, with hours depending on the candidate's experience and the responsibilities they can take on.

Candidates who can confidently manage social media content, create Canva graphics, schedule posts, and coordinate marketing campaigns may have the opportunity to grow into a full-time role.

Please email your updated resume and a cover letter highlighting your relevant experience for this role. Use Alberta as the email subject line.

SKILL REQUIREMENT

Social Media Management Administrative Support Travel Management

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Travel Agency Administrative & Marketing Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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