Social Media Manager and Graphic Designer for US Credit Repair Brand (Facebook + Instagram)

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: TYPE OF WORK

Full Time

: SALARY

$400-$600

: HOURS PER WEEK

40

: DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

1. Inbox and Message Management
• Check Facebook and Instagram messages throughout the day, every day
• Respond to all new messages within 1 hour during business hours
• Answer common questions using our FAQ script (pricing, how it works, credit monitoring, how to sign up)
• Send interested people to our signup link
• Forward current client questions (account updates, disputes, billing) to our customer service team
• Make sure no message goes unanswered at the end of each day
• Keep the inbox organized using labels and folders

2. Comment Management (Posts and Ads)
• Reply to every comment on our posts and paid ads within 1 hour
• Answer credit questions using our FAQ script
• Engage back on general comments (likes, emojis, short replies) to keep our posts active in the algorithm
• Hide spam, scam links and inappropriate comments
• Flag negative comments or complaints to management right away. Do not argue with anyone publicly.
• Check comments on weekends, at least 2 times per day

3. Content Creation and Graphic Design
• Design all posts, flyers and graphics in Canva using our brand templates
• Create client results posts from credit report screenshots (score increases and deletions)
• Create client review posts from testimonial screenshots
• Create education carousels (3 to 5 slides) that explain credit topics in simple terms
• Create promotional flyers for our current offers
• Edit short Reels (15 to 60 seconds) using CapCut or similar, with captions and music
• Blur all client personal information (names, account numbers, addresses) before anything is posted
• Keep every design clean, consistent and on brand

4. Posting and Scheduling
• Post 2 times per day, Monday to Friday, on Facebook and Instagram
• Follow our weekly posting schedule (results, reviews, education, offers and founder posts)
• Write captions using our caption format: hook, story, transformation, call to action
• Schedule posts in advance using Meta Business Suite
• Make sure every post has a clear call to action and our signup link

5. Stories (Daily)
• Post at least 4 Stories per day: results or reviews, behind the scenes, polls or question boxes, and a link sticker to our signup page
• Repost client shoutouts and tags
• Keep Story Highlights updated (Results, Reviews, FAQ, How It Works)

6. Business Page Management
• Keep our Facebook and Instagram profiles updated (bio, links, highlights, cover photos)
• Monitor page reviews and recommendations, and report them to management
• Keep a content library organized in Google Drive (photos, screenshots, finished posts)

DESIGN LEVEL WE EXPECT

We want a clean, high end look: real photos, real client results, consistent branded templates. No AI generated images. No cluttered or cheap looking designs. If your portfolio does not show clean, professional work, please do not apply.

REQUIREMENTS

• 2+ years managing Facebook and Instagram for a business
• Strong Canva skills (you must show samples)
• Video editing skills (CapCut or similar)
• Excellent written English with a friendly, professional tone
• Fast response time. This role is about speed.
• Available Monday to Friday, 9am to 6pm US Eastern Time,
• Reliable internet and a backup plan for power outages
• Organized, consistent and able to work without being reminded
• Credit repair, finance or customer service experience is a plus

SKILL REQUIREMENT

Social Media Management Video Editing Photo Editing

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Social Media Manager and Graphic Designer for US Credit Repair Brand (Facebook + Instagram)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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