Leasing & Collections Specialist (Sales Background Preferred)

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: TYPE OF WORK

Full Time

: SALARY

$6/hour

: HOURS PER WEEK

40

: DATE UPDATED

Oct 8, 2026

JOB OVERVIEW

Leasing & Collections Specialist (Sales Background Preferred)

About the Role

We are an Atlanta-based property management company looking for a phone-first closer. This role is focused on two things: filling our vacant units and collecting the rent. If you've worked in sales and you like having clear numbers to hit, this role is built for you.

You'll spend most of your day on the phone with prospects and residents. Some of those calls are friendly ("let's get you into this home") and some are firm ("your balance needs to be paid by Friday"). We want someone who's good at both and who gets satisfaction from moving a number in the right direction.

What You'll Own
1. Leasing (filling vacancies)
- Respond to every new rental inquiry within minutes during business hours, by phone, text, and email.
- Qualify prospects on income, move-in date, and household size, then book showings.
- Run live virtual walkthroughs by phone or video while prospects tour the property.
- Follow up persistently after showings, handle objections, and ask for the application.
- Work applications through to approval: collect missing documents and complete landlord and employer verifications.
- Keep listings live, accurate, and compelling on Zillow, Facebook Marketplace, and other sites.
- Contact current residents ahead of lease expiration to secure renewals.

2. Collections (protecting revenue)
- Work the past-due list every day: call, text, and message each resident with a balance.
- Secure specific payment commitments (amount and date) and follow up the day they're due.
- Keep conversations professional, respectful, and firm, and follow company policy and fair housing and collections guidelines.
- Flag accounts that need escalation (payment plans, notices, or legal filing) to the Operations Manager with a clear summary.
- Get residents set up on online payments and autopay through the resident portal.

3. Reporting & Admin Support
- Submit an end-of-day report: leads, showings, applications, leases signed, calls made, payment promises secured, and dollars collected.
- Log every conversation in CRM with outcomes and next steps.
- Run weekly and monthly reports on rent collected, delinquency, and late fees.
- Provide administrative support and assist with other property management tasks as needed.

How Success Is Measured
- Speed to lead (time from inquiry to first contact)
- Lead-to-showing and showing-to-application conversion
- Days vacant per unit
- Delinquency rate and dollars collected each month
- Payment promises kept
- Renewal rate

Who We're Looking For
- Sales background preferred: 2+ years in inside sales, leasing, appointment setting, call center sales, or collections. Tell us your numbers.
- Near-native English, spoken and written. Every call is with an American resident or prospect.
- Phone-first: you'd rather make the call than send another text.
- Comfortable with "no": rejection from prospects and pushback from past-due residents don't rattle you.
- Organized follow-up: you track every lead and every promise, and nothing slips.
- Honest with your numbers. We value accurate reporting over good-looking reporting.
- Nice to have: experience with Rentvine, AppFolio, Buildium, or another property management system; a CRM such as Brivity or Follow Up Boss; Google Workspace.

Schedule & Requirements
- Tuesday through Saturday, 9am to 6pm Eastern. Saturday availability is required.
- Quiet home office, noise-canceling headset, and reliable high-speed internet with a backup connection.
- References (required): You must provide 2 professional references we can speak with directly, ideally US-based. We appreciate your help facilitating those conversations.
- Compensation: $6/hour, paid biweekly.

How to Apply
Start your message with the words "I close and I collect." Please include the following:
1, A short summary of your sales or collections experience, with numbers if you have them (quota, conversion rate, dollars collected).
2. A video of no more than 2 minutes that tells us:
- Your name and who you are
- Something unique about yourself
- Your experience and how it relates to this role
- Why you're interested in this position
3. A statement confirming that you have 2 professional references available and that you can help arrange a conversation with them.

Applications missing all of these items won't be reviewed.

SKILL REQUIREMENT

Property Management Customer Service Debt Collection

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Leasing & Collections Specialist (Sales Background Preferred)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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