Bilingual Healthcare Referral Coordinator (Spanish and English) – Full-Time Remote

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TYPE OF WORK

Full Time

SALARY

55,000K PHP Monthly

HOURS PER WEEK

40

DATE UPDATED

Oct 8, 2026

JOB OVERVIEW

We are hiring a bilingual Spanish- and English-speaking Healthcare Referral Coordinator to support a U.S.-based healthcare company. You’ll work with clinic staff and the operations team to track client referrals, follow up on paperwork and appointments, and keep the intake and admission process moving.

This is a stable, long-term remote opportunity for someone organized, detail-oriented, and experienced in healthcare administration.

Compensation and Benefits:

₱55,000 per month

Work from home

Opportunity to join a reliable team in a stable, long-term role

Opportunities for professional growth and performance-based pay increases

Key Responsibilities:

Maintain the client tracker in ---------- , keeping each client’s stage, last update, and next steps accurate

Track intake forms, insurance verification, chart creation, appointments, admission decisions, treatment plans, and peer support referrals and assignments

Confirm appointments actually took place and required documentation was completed

Follow up on missing forms, insurance details, and information that needs correcting

Help coordinate scheduling, confirm appointment times, and log outreach attempts

Identify stalled cases, document what’s causing delays, and escalate unresolved issues

Prepare regular written updates showing client progress and outstanding items

Protect confidential patient information and follow approved privacy and security procedures

This is an administrative role. It does not involve providing care or making clinical decisions.

Required Qualifications:

Excellent written and spoken Spanish and English

Strong organization, attention to detail, and consistent follow-through

Confidence communicating with U.S. clinic staff and politely following up multiple times

Working proficiency with ---------- or a comparable tracking tool, plus email and spreadsheets

Ability to manage multiple cases, prioritize tasks, and work independently

Reliable internet and a quiet, private workspace

Availability to work the full U.S. Eastern Time schedule listed below

Willingness to complete HIPAA training, sign a confidentiality agreement, and undergo background screening

Preferred Qualifications:

Experience in healthcare administration, referral coordination, patient intake, medical billing, care coordination, or revenue cycle support

Previous experience supporting U.S. healthcare organizations

Direct ---------- experience

Familiarity with behavioral health workflows

Work Setup:

Full-time remote position; Philippines-based candidates only

Monday–Friday, 9 a.m.–6 p.m. U.S. Eastern Time

Eight working hours per day, with one hour of breaks throughout the day; 40 working hours per week

Schedule follows U.S. Eastern Time, including daylight saving changes

All confidential information must remain within approved systems; no personal email, local storage, or shared/public devices or networks

Who We’re Looking For:

Someone who takes ownership of follow-up and keeps details from slipping through the cracks. You’ll verify that each step is actually completed, keep accurate records, and make sure the team knows where every client stands and what needs attention.

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