E-commerce Operations VA (Website Management)

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TYPE OF WORK

Part Time

SALARY

$3 - $4

HOURS PER WEEK

20

DATE UPDATED

Oct 8, 2026

JOB OVERVIEW

Job Summary:
We are an established jewelry brand hiring an E-commerce Operations VA to manage the daily running of our online store and marketplaces. Your work covers order processing, website upkeep, Amazon and Nordstrom Marketplace listings, social shops, and preparing products for our website customizer. We need someone precise, dependable, and comfortable with both technical tasks and customer support.

Key Responsibilities:
- Process orders from Shopify and Nordstrom Marketplace, generate AWBs, and update stock
- Answer customer inquiries professionally and promptly
- Check the website regularly to make sure everything works and refresh the homepage
- Update promo codes site-wide, including abandoned cart flows and promo coding on product pages
- Re-arrange collections and assist with new product uploads
- Create and manage Amazon and Nordstrom Marketplace listings, handle inventory sending, and resolve listing flags or documentation requests
- Keep shop links, images, and product mapping current on Meta Commerce Manager, Shopify Shop App, and TikTok Shop
- Prepare customizer product images in Photoshop and code new customizer products with our developer

Mandatory Skills:
- Proven Shopify store management experience
- Amazon Seller Central experience covering listings, inventory, and issues
- Able to make basic code edits (HTML/CSS or Shopify Liquid)
- Competent in Photoshop for product image work
- Experience generating AWBs or shipping labels for online orders
- Reliable, detail-oriented, and able to work independently
- Good communication skills

Preferred Skills:
- Nordstrom Marketplace or similar retail marketplace experience
- Knowledge of Meta Commerce Manager, TikTok Shop, and Shopify Shop App
- GS1 barcode experience
- QuickBooks familiarity
- Prior work coordinating with developers
- Jewelry, fashion, or accessories background

Why Join Us:
Step into a well-documented role with recorded training videos and a proper handover from the person who built these processes. This is steady, long-term work with a small team that genuinely values and takes care of its people.

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