Onboarding Specialist – Credit Repair Division

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TYPE OF WORK

Part Time

SALARY

$6/hr

HOURS PER WEEK

25

DATE UPDATED

Oct 7, 2026

JOB OVERVIEW

Position Overview

JJT Consulting Group is hiring an experienced Onboarding Specialist to manage new members joining our Done-For-You Credit Repair program through our Skool community, The JJT Credit Lab.

We're looking for someone organized, proactive, and knowledgeable in credit repair who can deliver a smooth onboarding experience, educate members on the process, and ensure every client is properly set up for success.

Key Responsibilities
- Conduct onboarding calls with new credit repair members.
- Review credit reports and explain credit issues, dispute processes, and realistic expectations.
- Guide members through required onboarding forms, documents, and credit monitoring setup.
- Ensure all client information is complete before transferring files to our credit repair team.
- Educate members on how credit repair connects to business funding readiness.
- Monitor member progress and maintain accurate records in GoHighLevel (GHL).
- Follow up with members who have incomplete onboarding requirements.
- Coordinate with our Credit Repair Specialists and Client Success Team.
- Maintain a professional, responsive, and supportive member experience.

Qualifications
- Prior experience in credit repair onboarding or client success is required.
- Strong understanding of credit reports, credit scores, utilization, derogatory accounts, and dispute processes.
- Basic knowledge of business funding and what makes a credit profile fundable.
- Experience using GoHighLevel (GHL), Skool, or similar CRM/community platforms.
- Excellent English communication skills, both verbal and written.
- Comfortable conducting Zoom calls and explaining financial concepts clearly.
- Highly organized, detail-oriented, and able to manage multiple clients.
- Strong follow-up skills and ability to work independently.

What We're Looking For
- Someone who doesn't just complete onboarding calls but takes ownership of the entire onboarding experience.
- You should be able to identify missing requirements, answer client questions confidently, set clear expectations, and ensure every member is ready to begin their credit repair journey.
- Experience in both credit repair and business funding is a major advantage.

How to Apply
Please submit the following:
1. Updated Resume – Highlight your experience in credit repair, client onboarding, and CRM platforms.
2. Loom Video Introduction (2–3 minutes) – Briefly introduce yourself, discuss your relevant experience, explain your understanding of the credit repair process, and share why you're a good fit for this role.
3. Loom Video Link – Make sure your video is accessible without requesting permission.

Applications without a Loom introduction will not be considered.

We're looking for experienced professionals who can communicate confidently, take ownership, and deliver an excellent client onboarding experience.

SKILL REQUIREMENT
Administrative Management Credit Repair Customer Service
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