Australian Mortgage Loan Processor – End-to-End | Infynity & ApplyOnline

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: TYPE OF WORK

Any

: SALARY

45,000 - 65,000

: HOURS PER WEEK

40

: DATE UPDATED

Oct 7, 2026

JOB OVERVIEW

Premium Select Finance (Australia) is looking for an experienced Mortgage Loan Processing Officer based in the Philippines to join our team full-time.
We are specifically looking for someone with previous experience supporting Australian mortgage brokers who understands the loan process from application through to settlement.
Experience with Infynity and ApplyOnline will be highly regarded.
This is not a general VA or basic administration role. We need someone who understands mortgage processing, takes ownership of files, communicates proactively and is focused on getting loans to settlement.
Your Responsibilities
You will work closely with our brokers and team to manage applications end-to-end, including:
- Reviewing and indexing client documents
- Identifying and following up missing documents
- Preparing loan applications in Infynity
- Submitting applications through ApplyOnline
- Ordering valuations and property reports
- Requesting lender pricing
- Ordering and reviewing credit reports
- Preparing lender/product comparisons
- Assisting with servicing and funding calculations
- Preparing applications for submission
- Following up lenders, assessors and BDMs
- Managing conditional approval requirements
- Following up clients for outstanding documents
- Monitoring applications through formal approval
- Coordinating loan documentation
- Following up solicitors/conveyancers where required
- Managing files through to settlement
- Maintaining accurate CRM notes and pipeline stages
- Keeping brokers informed of file progress
- Identifying problems early and taking action rather than waiting for instructions
Who We Want
You should have Australian mortgage processing experience and understand how an Australian residential mortgage application progresses from initial documents to settlement.
We strongly prefer candidates with:
- Infynity experience
- ApplyOnline experience
- Australian residential mortgage processing experience
- End-to-end loan processing experience
- Experience dealing with Australian lenders
- Purchase and refinance experience
- Construction loan experience is an advantage
- Strong written and spoken English
- Excellent attention to detail
- Strong organisational skills
- Confidence communicating with clients, lenders and brokers
Most importantly, we want someone who is proactive and results-driven.
We are not looking for someone who simply waits for instructions.
If a lender hasn't responded—you follow up.
If documents are missing—you contact the client.
If there is a problem—you raise it.
If a settlement is at risk—you act.
Our objective is settlement.
There will be opportunities for increased responsibility and remuneration based on performance and growth within Premium Select Finance.
How to Apply – IMPORTANT
Please start your application with the words:
"PSF PROCESSOR"
Applications that do not include this may not be reviewed.
Please answer the following questions in your application:
1. How many years have you worked in Australian mortgage processing?
2. Have you used Infynity? If yes, explain what you can do independently in Infynity.
3. Have you used ApplyOnline?
4. Can you manage a residential loan from application through to settlement?
5. Which Australian lenders have you worked with?
6. What types of loans have you processed—Purchase, Refinance, Construction, Investment, SMSF, Company/Trust?
7. Approximately how many active loan files have you managed at one time?
8. What was your most recent monthly salary?
9. What is your expected monthly salary in PHP?
10. When can you start?
Please also attach your latest CV/resume.
About Premium Select Finance
Premium Select Finance is an Australian mortgage and finance brokerage based in Gregory Hills, NSW.
We are building a strong long-term offshore support team in the Philippines and are looking for people who want to grow with the business.
If you have genuine Australian mortgage processing experience, take ownership of your work and enjoy seeing applications progress all the way to settlement, we'd like to hear from you.
Premium Select Finance
Gregory Hills, NSW, Australia

SKILL REQUIREMENT

Customer Support Mortgage Loan Processing

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Australian Mortgage Loan Processor – End-to-End | Infynity & ApplyOnline

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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