Startup Operations & Growth Manager — E-Commerce

This is a Long-Term Opportunity

About the Role:

I am building a new U.S.-based science/biotechnology e-commerce company and am looking for a highly organized, resourceful Startup Operations & Growth Manager to work directly with me as we move from development through launch and growth.
This is not a traditional virtual assistant role and is not simply a social media position.
I am looking for someone who can help manage the moving pieces involved in launching a new company, coordinate with outside vendors and service providers, keep projects and deadlines moving, help establish organized systems and processes, and support the company's e-commerce and marketing growth.
Several professional firms and vendors are already involved in building different parts of the business. Your role will be to help manage execution and follow-through—making sure responsibilities are tracked, deadlines aren't missed, and projects continue moving forward.
As you learn the business, I want you to become increasingly independent and take ownership of areas that no longer require my day-to-day involvement.

What You'll Help Manage:

Operations & Project Management
- Track projects, deadlines, deliverables and outstanding items
- Coordinate and follow up with vendors, contractors and service providers
- Maintain organized project trackers and company documentation
- Identify delays, bottlenecks and missing information
- Help develop SOPs, checklists and repeatable processes
- Manage follow-ups, priorities and recurring operational responsibilities
- Provide clear progress updates and identify anything requiring founder involvement

E-Commerce & Growth
- Assist with Shopify or WordPress website management
- Coordinate website and product updates
- Help improve customer journeys and conversion opportunities
- Support email marketing and automated flows
- Research competitors, affiliates, influencers and growth opportunities
- Assist with SEO, content and customer-acquisition initiatives

Marketing & Social Media
- Help establish and grow Instagram, TikTok, Facebook and YouTube
- Develop and maintain a content calendar
- Create graphics and short-form content using Canva, CapCut or similar tools
- Research trends and successful competitor content
- Track engagement, traffic and growth
- Bring ideas and recommendations instead of waiting for daily instructions

Who I'm Looking For

The ideal candidate is:
- Highly organized and detail-oriented
- Proactive and comfortable working independently
- Strong at follow-through and holding projects accountable
- Comfortable managing multiple projects at once
- A strong researcher and problem-solver
- Able to communicate professionally in written and spoken English
- Comfortable working directly with a founder
- Interested in building systems and improving processes
- Comfortable learning new software and tools
- Able to recognize when something needs attention without always being told

Experience with startup operations, project management, e-commerce, Shopify/WordPress, social media, SEO, Klaviyo/email marketing, Canva, CapCut, Google Analytics, ChatGPT or other AI tools is valuable.
Experience with health, science, biotechnology, wellness, laboratory or technically complex products is a major advantage.

You do not need experience with every platform listed above. Initiative, organization, ownership and the ability to learn independently are extremely important.

Growth Opportunity
This is intended to become a long-term position.
As the company grows and you demonstrate ownership, there may be opportunities for increased hours, compensation, responsibility, performance bonuses and eventually managing additional team members, contractors or vendors.
The goal is to find someone who wants to help build and grow a company, not simply complete a list of assigned tasks.

How to Apply
Attention to detail matters.

Please begin your application with exactly:
GROWTH 47

Applications that do not begin with GROWTH 47 will not be reviewed.

Please include:
1. A short introduction and why this position interests you.
2. Your desired hourly rate and weekly availability.
3. Your experience supporting a founder, startup, e-commerce company or growing business.
4. An example of a project, process or business responsibility you personally helped manage.
5. Any relevant experience with e-commerce, social media, SEO, email marketing or digital growth.
6. Links or examples of relevant work, if available.


Please answer these three questions:
1. Tell me about something you were responsible for where you had to take initiative without being given step-by-step instructions. What did you do and what was the result?
2. Tell me about a time you had to manage multiple deadlines, people, vendors or projects at once. How did you keep everything organized and moving forward?
3. Imagine you've worked with me for three months. What would you hope to understand and own well enough that I no longer need to manage it every day?
Please do not send a generic copy-and-paste application.
I am looking for someone who is organized, resourceful, proactive, comfortable taking ownership and excited about helping build a company from the ground up.