Customer Support & Sales Support Representative

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: TYPE OF WORK

Part Time

: SALARY

TBD

: HOURS PER WEEK

20

: DATE UPDATED

Oct 7, 2026

JOB OVERVIEW

We’re looking for a friendly and reliable Customer Support & Sales Support Representative to join our team for a part-time role (with potential transition to full time). Your role will be to communicate with clients, understand their map revision requests, coordinate with our map team, and make sure follow-ups are handled smoothly.
No experience in evacuation maps is required as full training will be provided.

Responsibilities
*Communicate with clients through phone and Zoom
*Understand and clarify client requests
*Coordinate revisions with the map team
*Schedule calls when needed
*Follow up on outstanding requests
*Keep client information and tasks organized
*Act as a point of contact when the Senior Project Manager is unavailable

What We're Looking For
We're looking for someone who is:
*Friendly, professional, and genuinely enjoys helping people
*Highly organized with exceptional attention to detail
*Comfortable multitasking in a fast-paced environment
*Calm under pressure and confident in solving problems independently
*Dependable, punctual, and able to work with minimal supervision
*A strong communicator with excellent written and spoken English
*Comfortable learning new technology and adapting to new procedures
*Interested in building a long-term career with our company
*Someone who can work independently
*Preferably with previous experience working night shifts
*Able to work US business hours

Join a reliable and supportive team where collaboration and respect are at the heart of our work. We believe in creating a positive environment where everyone feels valued, supported, and comfortable sharing ideas, asking questions, and growing together.

If you want to be a part of our team, please fill out the application below;
----------

We’re looking forward to hearing from you and hopefully welcoming you to the team. Good luck, and see you soon! :)

Steve+Mia

SKILL REQUIREMENT

Customer Support Management Phone Support Customer Service

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Customer Support & Sales Support Representative

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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