Full Time
$8 hourly
40
Oct 6, 2026
Our small, growing direct primary care practice is looking for a remote medical assistant with a clinical background who loves connecting with people. You'll be the first voice patients hear. That means explaining how direct primary care works, welcoming new members, keeping the schedule running smoothly, and using your clinical judgment to make sure patients get the right level of care at the right time, all from your own home office.
This role suits someone who wants meaningful patient relationships, enjoys helping people discover a better way to get their healthcare, and works well independently.
What You'll Do
Answer calls and inquiries from prospective patients, explain the direct primary care membership model clearly and warmly, and help callers d
Follow up with interested prospects and guide them through enrollment.
Schedule, confirm, and coordinate in-person and virtual appointments.
Triage incoming patient calls and messages, assess urgency, and route concerns to the physician appropriately.
Support the physician with remote clinical and administrative tasks as needed.
Help create a personal, responsive patient experience from the first call onward.
What We're Looking For
A clinical background (MA, LPN, RN, EMT/paramedic, or similar) with hands-on patient care experience.
Comfort with phone-based triage and knowing when a concern needs prompt attention.
Confidence speaking with the public. Sales, marketing, or customer service experience is a plus.
A friendly, professional phone presence and genuine enthusiasm for patient-centered care.
Strong organization, follow-through, and the self-discipline to work independently.
Comfort with technology, including EHRs, scheduling software, and messaging platforms.
A quiet, private, HIPAA-appropriate workspace with reliable high-speed internet.
Interest in or familiarity with the direct primary care model. We're happy to teach the rest.
Competitive pay with growth that rewards how quickly you learn and take on more.