Loan Processing & Collections Team Lead – Canadian Lender (Night Shift)

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TYPE OF WORK

Full Time

SALARY

₱68,000 - ₱133,000/month

HOURS PER WEEK

45

DATE UPDATED

Oct 6, 2026

JOB OVERVIEW

LOAN PROCESSING & COLLECTIONS TEAM LEAD – CANADIAN LENDER
₱68,000 – ₱133,000 per month | Full-time | Long-term | Work from home

WHO WE ARE
We are an established Canadian lending company based in Quebec, Canada. We offer small personal loans ($250 to $2,500 CAD) to customers across Canada. Everything is done online: customers apply on our website, we review their application, approve or decline, send the money, and follow up on payments.

We already have a team in the Philippines and we are growing. We are looking for an experienced and reliable person who knows how lending works and wants a stable, long-term job with a serious company.

WHAT YOU WILL DO
- Review new loan applications and check the customer's information (income, bank statements, ID, employment)
- D ---------- if a loan should be approved or declined, following our lending rules
- Follow up on active loans and make sure payments come in
- Call, email and text customers who are late on their payments, and agree on payment arrangements
- Keep customer files and notes accurate and up to date
- Help train, support and guide other team members
- Find problems and fix them without waiting to be told
- Work with several online tools at the same time (Excel, Microsoft 365, Google Workspace, ---------- , Slack, CRM and loan software)

WHO WE ARE LOOKING FOR
You must have real work experience in at least ONE of these:
- Lending company, financing company, microfinance, or cooperative
- Bank or credit department (loan processing, credit analysis, underwriting)
- Collections (in-house or BPO collections account)
- Loan officer, loan processor, credit investigator, or branch staff

Direct experience in microlending, payday loans or personal loans is a big plus, but it is NOT required if you have strong experience in lending, credit or collections.

You should also be:
- Good at making decisions based on numbers and documents
- Comfortable talking to customers professionally, including difficult ones
- Organized, fast and detail-oriented
- Comfortable with computers and quick to learn new software
- Good in written and spoken English

BIG ADVANTAGES
- You have approved or declined loans yourself
- You have handled collections or past-due accounts
- You have led or supervised a team

WHAT WE OFFER
- ₱68,000 to ₱133,000 per month (CAD $9 to $14 per hour), depending on your experience and the number of hours
- Long-term, stable, full-time position
- Paid in Canadian dollars by a Canadian company
- Full training on our systems and procedures
- Room to grow: more responsibility and a higher rate for the right person

SCHEDULE
- 40 to 50 hours per week
- Night shift in the Philippines, because we follow Canadian Eastern Time
- Some weekend work is required
Please apply only if this schedule works for you.

HOW TO APPLY
Send your resume and short answers to these 6 questions:
1. Where have you worked in lending, credit, banking or collections, and for how long?
2. What were your main tasks?
3. Have you reviewed or approved loan applications yourself? If yes, what did you check before d ---------- ?
4. Tell us about one past-due account you handled. What did you do, and what happened?
5. Have you supervised a team? If yes, how many people?
6. Can you work 40 to 50 hours per week, on night shift (Philippine time), including some weekends? Yes or No.

Start your message with the words "Canadian Lender" so we know you read the full post.

We review every application carefully and will contact the best candidates for an interview.

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