Remote Home Health Scheduling Admin

Remote Home Health Scheduling Admin | Direct Scheduling Experience Required

Location: Remote | International Applicants Welcome
Engagement: Independent Contractor | Long-Term Opportunity
Schedule: U.S. Eastern Time Business Hours + Assigned On-Call Coverage

About the Opportunity

We are seeking an experienced Remote Home Health Scheduling Coordinator to support caregiver scheduling and client service operations for a U.S.-based home care organization.

This opportunity is ideal for someone who has direct experience coordinating employee schedules, managing staffing changes and ensuring service coverage in a fast-paced environment.

Prior hands-on scheduling experience in home health, home care, healthcare staffing or another high-volume, shift-based workforce environment is required.

We are not looking for someone whose scheduling experience is limited to calendar management, appointment setting or arranging meetings. We need someone who has been directly responsible for coordinating staff assignments, addressing scheduling conflicts, filling open shifts and responding to last-minute staffing changes.

Home health and home care scheduling experience is strongly preferred.

We are looking for someone who can take ownership of scheduling responsibilities, communicate professionally with caregivers and clients and remain calm and resourceful when unexpected staffing challenges arise.

Key Responsibilities

Coordinate caregiver schedules based on client needs, caregiver qualifications, availability and continuity of care.

Match caregivers with clients while maintaining schedule consistency and minimizing overtime, cancellations and unnecessary changes.

Respond promptly to caregiver callouts, cancellations, open shifts and last-minute scheduling changes.

Identify available caregivers and coordinate coverage for urgent or difficult-to-fill shifts.

Communicate assignments, schedule changes and important information to caregivers, clients and internal teams.

Maintain accurate caregiver availability, qualifications, schedules and related information in company systems.

Document scheduling activity, communications, changes and follow-up.

Resolve scheduling conflicts and address caregiver and client concerns professionally.

Monitor phone, email and electronic communications during assigned working hours and on-call periods.

Coordinate closely with operations, client care and workforce teams.

Assist with caregiver recruiting, interviewing and onboarding coordination when needed.

Participate in assigned evening, overnight, weekend and holiday on-call coverage.

Maintain strict confidentiality of client, caregiver and company information.

Perform other related administrative and scheduling support as needed.

Required Qualifications

Applicants must meet all of the following qualifications:

Direct professional experience coordinating employee or workforce schedules, including shift assignments, staffing changes and coverage needs.

Experience managing callouts, cancellations, open shifts, scheduling conflicts or comparable time-sensitive staffing challenges.

Experience scheduling multiple employees, caregivers, healthcare workers, field personnel or other shift-based staff.

Strong spoken and written English communication skills.

Excellent telephone and customer service skills.

Demonstrated ability to manage competing priorities and respond quickly to urgent staffing needs.

Strong organization, attention to detail, documentation and follow-through.

Ability to work independently, make sound scheduling decisions and escalate issues appropriately.

Experience using scheduling software, workforce management platforms, CRM systems or comparable business applications.

Proficiency with Microsoft Office, email and cloud-based business systems.

Ability to communicate professionally with U.S.-based clients, employees and management.

Ability to maintain confidentiality and appropriately handle sensitive information.

Reliable availability during required U.S. Eastern Time working hours and assigned on-call periods.

Important: General virtual assistant experience, calendar management, appointment setting, administrative support or customer service experience alone does not satisfy the required hands-on workforce scheduling experience.

Applicants must demonstrate that they have been directly involved in coordinating employee schedules and addressing staffing or shift coverage needs.

Preferred Qualifications

Direct experience scheduling home health aides, caregivers, personal care attendants, nurses or other home care personnel.

Experience working with U.S.-based home health, home care or healthcare staffing organizations.

Experience managing high-volume schedules across multiple employees, clients or locations.

Familiarity with home care scheduling platforms such as WellSky Personal Care (ClearCare), HHAeXchange, AxisCare, AlayaCare or comparable systems.

Experience managing after-hours scheduling emergencies, caregiver callouts and urgent shift coverage.

Experience with caregiver recruiting, onboarding, availability tracking or employee coordination.

Understanding of continuity of care, caregiver/client matching and minimizing unnecessary schedule disruptions.

Experience handling difficult client or employee conversations and resolving service-related concerns.

Strong problem-solving skills and the ability to independently prioritize urgent scheduling needs.

Work Schedule & On-Call Expectations

Remote independent contractor engagement.

Primary responsibilities support U.S. Eastern Time daytime business hours, Monday-Friday.

Regular working hours will generally fall within 8:00 AM-8:00 PM U.S. Eastern Time, depending on operational needs.

Assigned on-call coverage is required and may include evenings, overnight hours, weekends and holidays.

On-call responsibilities include responding to caregiver callouts, cancellations, uncovered shifts and other urgent scheduling matters.

Expected total commitment averages approximately 50-60 hours per week, including assigned on-call coverage.

The distribution of regular working hours and on-call coverage may vary based on business needs.

Applicants must carefully consider the time difference between their location and U.S. Eastern Time before applying.

Reliable availability during both regular working hours and assigned on-call periods is essential.

Equipment & Remote Work Requirements

As an independent contractor, applicants must provide and maintain:

A reliable personal computer suitable for daily business use.

High-speed internet connectivity.

Backup internet and power arrangements.

A quiet, professional workspace suitable for telephone and Zoom communications.

A current operating system with security updates.

Active firewall and reputable antivirus/endpoint security protection.

A secure, password-protected computer that is not shared with unauthorized individuals.

Applicants must be comfortable working independently and communicating regularly with U.S.-based teams.

Compensation & Engagement

Compensation will be based on relevant scheduling experience, demonstrated capabilities and the contractor's proposed monthly rate.

Applicants must provide an all-inclusive monthly contractor bid in USD, based on an anticipated total commitment averaging 50-60 hours per week.

The proposed monthly bid must include regular weekday scheduling responsibilities and all assigned on-call coverage. There is no separate hourly rate or additional on-call payment.

Applicants should consider the complete scope of responsibilities, varying on-call requirements, availability expectations and their own equipment, internet and security expenses when determining their monthly bid.

This is an independent contractor opportunity without employee benefits. Payments are made monthly on Net 30 terms through an approved payment method.

The arrangement includes 10 paid days off per year and paid holidays. Planned time away must be coordinated in advance to ensure appropriate scheduling coverage.

We are interested in developing an ongoing contractor relationship, with an initial engagement of up to one year and potential renewal based on business needs, performance and overall fit.

How to Apply

To be considered, please email ---------- directly with the subject:

Remote HHC Scheduler Application

Include your current resume and provide specific answers to all of the following questions in the body of your email.

1. Direct Scheduling Experience

Describe your actual experience coordinating employee or caregiver schedules.

Which companies or organizations did you perform scheduling for?

What type of employees did you schedule (caregivers, nurses, healthcare workers, field technicians or other staff)?

Approximately how many employees or shifts were you responsible for scheduling?

How long did you perform these scheduling responsibilities?

2. Callouts, Open Shifts & Scheduling Changes

Describe your experience handling last-minute employee callouts, cancellations, open shifts and urgent scheduling changes.

Provide one specific example of a difficult scheduling situation you personally handled, including what happened, what actions you took and how the situation was resolved.

3. Scheduling Systems & Software

List the scheduling platforms, workforce management systems or other software you have used professionally.

Please identify which systems you used for actual employee scheduling rather than general calendar or appointment management.

4. U.S. Healthcare or Home Care Experience

Have you previously supported a U.S.-based home health, home care, healthcare staffing or similar organization?

If yes, identify the type of organization, your responsibilities and the approximate dates of your experience.

If not, briefly explain how your prior workforce scheduling experience would transfer to home care operations.

5. Work Schedule & On-Call Availability

Confirm that you can:

Work during U.S. Eastern Time daytime business hours, Monday-Friday.

Participate in assigned evening, overnight, weekend and holiday on-call coverage.

Commit to an expected total workload averaging approximately 50-60 hours per week, including assigned on-call coverage.

6. Monthly Contractor Bid

Provide your proposed all-inclusive monthly contractor bid in USD.

Your bid must include regular scheduling responsibilities and assigned on-call coverage, with no separate on-call payment.

7. Remote Work Readiness

Briefly describe your computer, internet connection, backup internet/power arrangements and ability to meet the required computer security standards.

8. Availability to Begin

Provide your earliest possible start date and confirm your current location and time zone.

Important Application Requirements

Your resume and email responses must clearly demonstrate:

Direct hands-on experience scheduling employees or managing shift-based workforce coverage.

Actual responsibility for handling schedule changes, open shifts, cancellations or comparable staffing needs.

The types and approximate number of employees you have scheduled.

The scheduling systems and software you have used professionally.

A clear employment history, including employers, positions and dates of employment.

Availability for the required U.S. Eastern Time schedule and assigned on-call responsibilities.

An all-inclusive monthly contractor bid in USD.

Applicants must also have a Verified ID on OnlineJobs.ph to be considered.

Applications that do not clearly establish relevant workforce scheduling experience or fail to answer the required screening questions will not advance in the selection process.

We are specifically interested in applicants who take the time to explain their experience and demonstrate how their background aligns with the responsibilities of this position.

Shortlisted applicants will be invited to discuss their scheduling experience, problem-solving abilities, communication skills and remote work arrangements during the interview process.

Please do not contact our company, affiliated businesses, leadership or employees directly through email, phone, LinkedIn, social media or other channels regarding this opportunity.

All application correspondence must be directed exclusively to ---------- outreach outside the designated recruitment process will not be considered and may result in disqualification.

We appreciate your cooperation in respecting our recruitment process.

Important: Applicant Communication Restrictions

Please do not contact Ex Nihilo Capital, our affiliated companies, leadership or employees directly through email, phone, LinkedIn, social media, company websites or any other channels regarding this opportunity.

All applications and recruitment-related communications must be directed exclusively to ---------- outreach outside the designated recruitment process will result in disqualification from consideration.

We appreciate your cooperation in respecting our recruitment process.