Inbound Sales Representative (VA)

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: TYPE OF WORK

Full Time

: SALARY

OTE is $1,200/mo

: HOURS PER WEEK

40

: DATE UPDATED

Oct 5, 2026

JOB OVERVIEW

RILA OVERVIEW
Rila is a physician-supervised wellness program that connects patients with licensed healthcare providers for personalized care. Our clinical team evaluates each patient individually and determines a tailored protocol based on their health profile and goals. We partner with PCAB-accredited compounding pharmacies to deliver physician-prescribed formulations. We are not a pharmacy, supplement brand, or direct-to-consumer product — we are a clinician-directed wellness program.

ABOUT THE ROLE
We are looking to bring on an inbound sales representative who will focus on net-new patient acquisition from warm leads over the phone, email, and texting.

CORE RESPONSIBILITIES
1. Inbound lead conversion: Proactively call and convert new inbound leads over the phone and through texting
2. Abandoned cart lead conversion: Proactively call and convert new abandoned check-out patients over the phone and through texting
3. New customer upsells: Proactively call and upsell new patients on longer-term plans depending on their desired outcomes
4. Revive churned customers: Proactively prospect into churned customers to revive through phone outreach and texting

EXPECTATIONS FOR THE ROLE
1. Speed to lead: respond to all net-new leads within the 5-minute response time target
2. Daily readout report: Complete an end-of-day log of your activities based on our KPIs
3. Must be able to work US, MT hours
4. Flexibility to contact and follow up with leads outside of normal working hours, if needed to hit KPIs

QUALIFICATIONS
- 2+ years of over-the-phone inbound lead conversion sales experience
- Excellent written and verbal communication skills
- Excellent project management & time management skills
- You have a high degree of resilience, enabling you to bounce back from setbacks
- You possess a player mindset; you strive to grow and develop and never back down from a challenge
- Your work ethic is unmatched- anything you don't know, you'll make up with hard work
- You're extremely coachable and willing to receive and implement feedback

Preferred qualifications: Prior experience in telehealth over-the-phone sales

COMPENSATION
- Base monthly salary is $500/month + earned commission
- OTE is $1,200/mo
- Trial week: $25/day ($125 total for 5 days)

HOW TO APPLY
The only way to apply to this role is by submitting an application through ----------

HIRING PROCESS
Here is exactly what you can expect in the hiring process

1. Application - submit your application using the link above
2. Video interview submission - if shortlisted, you will complete a 5-minute video interview where you will describe how you will handle different customer objections
3. Paid test assignment - if your video interview is strong, you will complete a paid test trial period for a set number of days at $25/day with specific resources and instructions
4. 2nd round interview - if the paid test period goes well, you will be interviewed by our founder, where we will dive deeper into your experience.
5. Offer stage - If the founder interview goes well, you will be offered the role.

SKILL REQUIREMENT

Inbound Sales Sales

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Inbound Sales Representative (VA)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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