Sales Operations Coordinator

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TYPE OF WORK

Full Time

SALARY

$1,300-$1,700

HOURS PER WEEK

40

DATE UPDATED

Oct 4, 2026

JOB OVERVIEW

ABOUT THE COMPANY

Our client is a premium TikTok Shop and social commerce growth agency working with DTC and e-commerce brands doing $5M to $100M+ in revenue.

THE ROLE

Reports to: Revenue Director (direct)
Schedule: Remote, EST hours, non-client-facing

You are the Revenue Director's right hand on the backend of the sales team. You handle data collection, make sure closers and setters complete their end-of-day (EOD) reporting, validate data accuracy across the dashboards, and manage the spreadsheets that run the sales function.

You do not manage or discipline reps. You collect, verify, and report. If something is late, missing, or does not add up, it goes straight to the Revenue Director, and he handles it.

WHAT YOU'LL DO

1. Data collection and EOD accountability

- Confirm every closer and setter has submitted their EOD by the deadline
- Log EOD numbers into the manual tracking sheets, accurately and the same day
- Report misses and late submissions to the Revenue Director each day

2. Data validation (HubSpot and dashboards)

- Cross-check reported EOD numbers against HubSpot activity, call logs, recordings, and reporting dashboards
- Confirm deals, stages, notes, and next steps are logged correctly
- Log every discrepancy (reported vs. actual) and send a short daily summary to the Revenue Director
- Do not confront reps. Document and escalate

3. Spreadsheet management

- Build and maintain trackers, spreadsheets, dashboards, and reporting templates
- Keep sheets clean, organized, and consistent so anyone on the team can find what they need
- Update weekly and monthly performance reports for the Revenue Director
- Spot recurring issues in the data and suggest better ways to track them

4. Backend support

- Handle ad hoc operational tasks from the Revenue Director
- Light Zapier and integration work to remove repetitive admin where it is safe to do so
- Document processes so they can be handed off

WHAT WE'RE LOOKING FOR

- 2+ years in sales ops, admin, or a support role for a sales team
- Strong Google Sheets and Google Workspace skills
- Working knowledge of HubSpot (views, properties, reports)
- Comfortable with AI tools (ChatGPT, Claude) and basic Zapier
- Detail-obsessed: you notice when numbers do not add up
- Strong written English and complete discretion (you will see sensitive performance and revenue data)
- Must work Eastern Standard Time (EST) hours. Core shift: 9am to 4pm EST. Please confirm you can commit to this before applying

NICE TO HAVE

- Agency, e-commerce, or social commerce background
- Canva or Google Slides design sense
- Familiarity with Slack, Fathom, or Loom

WHAT SUCCESS LOOKS LIKE

First 30 days: 100% of closer and setter EODs collected and logged daily, validation routine running, and daily summary delivered on time.

First 60 days: Discrepancy log producing clear patterns by rep, and core trackers and dashboards shipped.

First 90 days: You run the data and accountability function with minimal direction and proactively flag issues to the Revenue Director.

To apply:
Submit a 1-2 minute video describing why you'd be a good fit for this role.

SKILL REQUIREMENT
HubSpot CRM Sales Management Sales Support
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