Senior Trust & Safety / Account Integrity & Escalation Specialist (Meta Workflows) – High Compensation

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TYPE OF WORK

Any

SALARY

1500

HOURS PER WEEK

TBD

DATE UPDATED

Oct 3, 2026

JOB OVERVIEW

### JOB OVERVIEW

Are you an experienced Trust & Safety professional, Senior Content Reviewer, SME, or Escalation Specialist with hands-on experience handling Meta (Facebook/Instagram) policy, account integrity, or escalation workflows at a major BPO (TaskUs, Accenture, Concentrix, Genpact, Teleperformance, Cognizant, etc.) or client-side operations?

We are an international digital consulting agency expanding our specialized advisory network. We regularly assist global businesses, brands, and public figures whose accounts, Business Managers, or advertising assets are mistakenly restricted or disabled due to automated AI enforcement false-positives.

We are looking for seasoned Tier 2 / Tier 3 / Account Integrity professionals to serve as External Policy & Escalation Consultants.

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### TARGET ROLES & EXPERTISE

We are actively seeking specialists with background in one or more of the following desks:
• Tier 2 / Tier 3 Operations & Escalations: Handling complex edge cases, policy appeals, and secondary review queues.
• Account Integrity & Identity: Expertise in disabled accounts, compromised assets, impersonation reviews, and identity verification logic.
• Client Solutions / Meta Pro Support / Concierge: Experience handling advertiser support, Business Manager (BM) disablements, and ad compliance escalations.
• Subject Matter Experts (SMEs) & Quality Analysts (QA): In-depth understanding of Meta Community Standards, Advertising Policies, and internal decision matrices.
• Familiarity with standard escalation paths, routing logic, and policy frameworks (CENTRA, UBD, SRT, or similar operational workflows).

---

### RESPONSIBILITIES & SCOPE

• Provide high-level policy guidance and consulting on why specific restrictions or automated flags occur.
• Review case documentation for wrongly restricted accounts and advise on the most effective policy arguments and escalation routes.
• Help structure precise, policy-compliant appeal narratives that successfully pass human review.
• 100% text-based communication only. Completely private, anonymous, and off-the-record.
• Note: We strictly focus on advisory and policy consultation. We do NOT ask for or require proprietary employer data, company logins, or unauthorized access.

---

### COMPENSATION & BENEFITS

• Exceptional, industry-leading payout: $50 to $150+ per case review, with options for dedicated monthly retainer partnerships.
• Instant payouts via GCash, Maya, or Wise upon task completion.
• Fully remote and flexible: Work on your own schedule alongside your primary commitments.
• Complete confidentiality guaranteed.

---

### HOW TO APPLY & REFERRAL PROGRAM

To coordinate quickly, send a direct message on WhatsApp:
WhatsApp: ---------- **Mandatory Requirement:**
• You MUST be CURRENTLY active on a Meta account/queue—either directly or through an authorized BPO vendor (TaskUs, Accenture, Concentrix, Genpact, Teleperformance, Cognizant, etc.). Former specialists are not eligible for this specific project cycle.
• Must have current, hands-on familiarity with Tier 2 / Tier 3, Account Integrity, SME, or Escalation workflows.

**$50 Peer Referral Program:**
Do you have a colleague, teammate, or friend who is currently active on a Meta desk or escalation queue?
Refer a qualified peer to us! Once your referred contact connects with us and successfully qualifies, we will immediately disburse a **$50 referral bonus** directly to your GCash or Maya account—no strings attached.

**Please include in your first WhatsApp message:**
1. Your current BPO vendor and operational desk (e.g., Tier 2/3, Account Integrity, SME, Ads Support).
2. Confirmation that you are CURRENTLY active on the account.
3. If you were referred by a colleague, mention their name/number so we can credit their referral bonus.

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