ISO 9001 QMS Manager & Auditor — Full-Time Process Ownership

WORK ARRANGEMENT AND PAY
Fully remote. Full-time, 40 hours per week.
US$700 per month during the first 60 calendar days (probationary period), then US$800 per month from day 61. These rates are fixed and non-negotiable.

TNI is hiring a full-time ISO 9001:2015 / Quality Management System Manager to own day-to-day QMS operations and lead our preparation, coordination and follow-through for internal and external audits.

We are a small U.S. network infrastructure company supporting commercial, government and military-sector work. You will work closely with our back-office coordinator and management to turn real project, supplier, training and closeout records into a reliable operating system.

We are hiring immediately.

This is a hands-on ownership role for an experienced ISO professional. You must already know how to run a QMS; the initial 2–3 weeks are for learning TNI, our existing records and CORE Compliance platform, completing assigned CORE training, and taking over the live action queue.

WHAT YOU WILL OWN
• Act as TNI’s main day-to-day interface with our CORE consultant, internal auditor and external certification body: coordinate requests, schedules, evidence, audit-day support and findings through closure.
• Coordinate across management, back-office/project operations, purchasing, finance, technical staff and training owners. Set named actions and deadlines, check evidence quality, follow up and escalate blockers before audit milestones.
• Gap assessment and a prioritized readiness plan with owners, deadlines and evidence.
• Controlled documents, revision/approval/release records, training and competence tracking.
• Train team members in the exact approved steps for their roles, coach them using real process examples, verify they can perform the work and retrieve the evidence, and retain training/competence records.
• Risk and opportunity tracking, objectives/KPIs, supplier evaluations and management-review inputs.
• Internal audit planning and coordination, objective evidence, findings, corrective actions and effectiveness checks.
• Registrar coordination, Stage 1 and Stage 2 preparation, audit-day evidence retrieval and follow-up.
• Attend operating and audit-readiness meetings, keep the existing CORE and Microsoft 365/SharePoint records current, and follow each action through to evidence-based closure.
• Work closely with the back-office coordinator to document and implement usable workflows: inputs, steps, accountable owners, approvals, exceptions and the records each step must retain. Cover project closeout, purchasing, billing support and other QMS processes.
• Cross-train the coordinator and other process owners, identify backup coverage, observe them performing the work and check that they can retrieve the correct audit evidence.
• Identify practical automation opportunities in the systems TNI already uses. Define the business rules and evidence requirements, then work with our Microsoft 365 specialist to test reminders, approvals, exception handling and recovery. Automation must not invent approval, training completion or audit evidence.

Management retains approvals and resources; technical owners validate technical work. You must preserve auditor independence and escalate gaps honestly. CMMC is outside this role.

REQUIRED
• At least six years of direct ISO 9001 QMS management/auditing experience, shown with dated roles—not just general QA or a recent training certificate.
• Audits you personally conducted and at least one certification or surveillance cycle you personally managed end to end.
• Fluent spoken and written English, including live discussion with auditors and clear corrective-action writing.
• Independent judgment, meticulous records, practical SharePoint/Excel skills and willingness to learn CORE quickly.
• Full-time, 40 working hours/week, Monday–Friday 8 AM–5 PM Eastern Time (New York local time), with a one-hour break.
• Immediate start required upon selection. Give your exact earliest working date, notice period and other commitments; a future availability estimate is not a confirmed start.

Our current milestones are management review October 19, internal audit November 2, second management review November 11, and external Stage 1 November 13 / Stage 2 November 23, 2026. External audit hours are still being confirmed. You must identify any conflicts before proceeding.

TO APPLY
Provide your CV or dated work history here on the platform; ISO 9001 roles totaling at least six non-overlapping years; two audits you personally conducted (scope, your actions, findings and outcome); one corrective action with an effectiveness check; earliest start; exact availability; and current commitments. Explain how you would prioritize your first five working days against our audit dates. Include one example of a workflow you documented or improved with operational staff, how you trained and cross-trained them, how you checked competence and how the records supported a completed audit cycle. A clear summary of your work is fine.

Selection: written evidence review, a 20-minute live English/ownership screen, then a 90-minute simulated practical with common scoring criteria and a short staff-training demonstration. No live client work or production access is required.