VA for Dubai Based Style Consultant and Bespoke Tailor

Executive Virtual Assistant – Client Relations & Business Operations | Dressing Dubai

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Dressing Dubai is a personal styling brand, a Dubai-based style consultant specialising in bespoke tailoring and luxury menswear.

I help busy professionals, entrepreneurs and business owners build wardrobes that suit their lifestyles—from business suits and wedding outfits to elevated casualwear and complete wardrobe transformations.

As the business grows, I spend more of my time consulting with clients. I’m looking for an exceptional virtual assistant to take ownership of the daily operations behind the scenes, ensuring every enquiry is handled, every appointment is organised and every client receives thoughtful, personal service.

**About the role**

You will work directly with me as my right-hand person, managing client communication, my diary, social media administration, fabric orders and general business admin.

You should be comfortable taking responsibility, keeping track of multiple conversations and moving tasks forward without constant reminders. Your work will help turn enquiries into appointments and build lasting relationships with clients.

This is a role for someone who enjoys both people and organisation: you can write a warm, natural message to a client, then accurately update an order tracker and follow up with a supplier.

**Your responsibilities**

**Client enquiries and follow-up**

- Manage inbound Instagram DMs and WhatsApp Business messages during agreed working hours.
- Respond professionally in a tone that feels personal, warm and consistent with Dressing Dubai.
- Understand what each prospective client needs, collect relevant details and help book consultations.
- Follow up thoughtfully with people who have enquired but haven’t booked.
- Maintain a clear record of every lead, conversation and next action.
- Flag conversations that require my styling advice, pricing decisions or personal attention.

**Diary and appointment management**

- Manage my calendar, including consultations, fittings, collections and other commitments.
- Coordinate appointments with clients and the showroom team.
- Send confirmations and reminders, manage rescheduling and follow up on missed appointments.
- Keep me prepared with a daily schedule and relevant client notes.
- Plan appointments around client deadlines, travel and important events.

**Client relationships and aftercare**

- Maintain organised client records, including preferences, previous purchases, birthdays and relevant upcoming events or travel.
- Send thoughtful birthday messages and personalised follow-ups.
- Contact clients ahead of trips, weddings or other occasions when they may need new garments, allowing sufficient production time.
- Check in after collections and request reviews or feedback when appropriate.
- Make each client feel remembered and well looked after.

**Fabric orders and order administration**

- Place fabric orders based on my confirmed selections and instructions.
- Double-check fabric references, quantities, colours, supplier details and delivery information before submitting orders.
- Track confirmations, availability, invoices and delivery dates.
- Follow up with suppliers and the team on outstanding items.
- Maintain an accurate order tracker and flag delays or discrepancies promptly.
- Obtain approval before making substitutions or changes to agreed orders.

Training will be provided on our fabrics, suppliers and ordering process. Accuracy and reliable follow-through are essential.

**Social media management**

- Manage the content calendar and schedule approved posts, reels and stories.
- Coordinate with me and my content creator to keep content organised and publishing consistent.
- Prepare captions and simple supporting content in the brand’s tone.
- Repurpose and repost existing content where appropriate.
- Monitor comments and messages, respond to routine enquiries and flag relevant opportunities.
- Review new followers and highlight potential clients, collaborators and useful connections.
- Track basic performance, particularly enquiries and consultation bookings generated by content.

**General administration and organisation**

- Keep client databases, spreadsheets, files and task lists accurate and up to date.
- Create simple checklists and processes for recurring tasks.
- Follow up on outstanding actions with clients, suppliers and the team.
- Send a concise daily update covering appointments, new leads, pending orders and decisions needed from me.
- Identify ways to make the business more organised and the client experience smoother.

**Who I’m looking for**

- Excellent written and spoken English, with the ability to communicate naturally and confidently with clients.
- Experience supporting a business owner, managing client relationships or coordinating business operations remotely.
- Strong organisation and attention to detail, particularly when handling orders, dates and client information.
- Good judgement: you know what you can handle independently and when to ask for input.
- A proactive approach—you notice what needs doing and follow through.
- Confidence using WhatsApp Business, Instagram, calendars, spreadsheets and task-management tools.
- Discretion and professionalism when handling private client conversations and business information.
- A reliable computer, stable internet connection and a suitable working environment.
- Consistent availability during our agreed schedule.

Experience in luxury services, fashion, hospitality, concierge services or another business where personal client service matters would be valuable. Tailoring knowledge is a bonus, but it is not essential.

**What success looks like**

- Enquiries receive timely, helpful replies during agreed coverage hours.
- Leads have clear next steps and follow-ups happen when promised.
- My calendar is accurate and clients arrive prepared for appointments.
- Fabric orders are accurate, tracked and followed through.
- Clients receive relevant, personal communication.
- Social content goes out consistently.
- I can focus on consultations knowing the daily administration is being handled.

**What you can expect**

- Direct communication and a close working relationship with me.
- Training on the business, brand voice, client journey and ordering processes.
- Clear guidance on pricing, approvals and situations to escalate.
- The opportunity to take increasing ownership as you learn the business.
- A long-term working relationship with room for the role to develop.

**How to apply**

Please use **“Dressing Dubai – Right-Hand VA”** as your application subject and include:

1. A short introduction explaining why this role suits you.
2. Your CV and relevant experience managing client messages, schedules, orders or business operations.
3. One example of a process you improved or a problem you solved without waiting to be asked.
4. Your available working hours in Dubai time, earliest start date and expected monthly salary for those hours.

Shortlisted candidates will be invited to a video interview.

I’m looking for someone who takes pride in being dependable, organised and thoughtful—and who wants to become a trusted part of Dressing Dubai.