Sales & Customer Service VA – Junk Removal Company

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: TYPE OF WORK

Full Time

: SALARY

$5 to $6 $7

: HOURS PER WEEK

40

: DATE UPDATED

Sep 29, 2026

JOB OVERVIEW

Position: Full-Time / Long-Term Virtual Assistant
Junk Removal
Primary Role: Inbound Phone Sales, Customer Service & Outbound Business Development

We are a new junk removal company in Ohio looking for an experienced, confident Sales & Customer Service VA to join our team long term.

This is NOT just a basic VA position.

Your main responsibility will be answering incoming calls from potential customers, understanding what they need removed, building trust, answering questions, collecting job information, following up with leads, and helping us BOOK JOBS.

As we grow, you will also handle outbound business development by calling and following up with:

Realtors and real estate agents

Property managers

Apartment communities

Nursing homes and senior living facilities

Storage facilities

Contractors

Investors and property flippers

Other businesses that regularly need junk removal and cleanout services

What You'll Do

Answer incoming junk removal phone calls

Respond quickly and professionally to new leads

Ask the right questions about the customer's junk removal project

Collect photos and job information when necessary

Provide basic pricing information based on our system

Schedule estimates and junk removal jobs

Follow up with leads who haven't booked

Call previous customers when appropriate

Make outbound sales calls to local businesses

Build relationships with realtors, property managers and other referral partners

Keep customer and lead information organized in our CRM

Text customers and communicate with our field team

Help turn incoming leads into booked, paying jobs

REQUIRED Qualifications

Excellent spoken English is an absolute requirement.

You must be extremely easy for U.S. customers to understand over the phone and communicate naturally, confidently and professionally.

You should also have:

Previous PHONE SALES experience

Experience answering inbound customer calls

Strong closing and persuasion skills

Outbound cold-calling experience

Excellent written English

Confidence talking to U.S. customers

Ability to build rapport quickly

Strong follow-up skills

Reliable internet and computer

Quiet professional work environment

Reliable headset/microphone

Ability to work during U.S. Eastern Time business hours

HUGE PLUS

We are especially interested in applicants who have previously worked for a:

Junk removal company

Previous junk removal experience will move you to the top of our applicant list.

Who We're Looking For

We don't want someone who simply answers the phone.

We want someone who hears:

"I have a garage full of junk I need gone."

…and knows how to have a conversation, gather the information, overcome hesitation, build trust and move that customer toward BOOKING.

You need to be comfortable selling without sounding pushy.

You also need to be comfortable picking up the phone and calling businesses to develop long-term referral relationships.

How to Apply

Please send:

A short description of your previous sales experience.

Any experience you have working with junk removal or U.S. home-service companies.

Your previous cold-calling experience.

Your expected hourly rate.

A 60–90 second voice recording introducing yourself and explaining why you would be good at this position.

Tell us approximately how many inbound or outbound calls you have handled per day in previous positions.

Applications without a voice recording will not be considered.

We are looking for someone dependable who wants a long-term position and an opportunity to grow with the company.

If you're great on the phone, confident in sales, excellent at follow-up and know how to turn conversations into booked jobs, we want to hear from you.

SKILL REQUIREMENT

Inbound Sales Outbound Sales English Speaking

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Sales & Customer Service VA – Junk Removal Company

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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