Billing & Accounts Receivable Specialist

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TYPE OF WORK

Full Time

SALARY

₱36,500 - ₱55,600 per month

HOURS PER WEEK

40

DATE UPDATED

Sep 29, 2026

JOB OVERVIEW

World Class Industrial Supply is a growing U.S. industrial distributor serving wind energy, electrical, construction and industrial customers. We sell tools, safety equipment, workwear, rigging and specialty supplies, and provide calibration, repair and rental services.

We use NetSuite to manage our accounting, inventory and customer transactions.

About the Position

We are hiring a detail-oriented Billing & Accounts Receivable Specialist to prepare and send invoices, track customer payments and follow up on outstanding balances.

You will take ownership of the daily accounts receivable process, maintain accurate records and communicate professionally with customers and their accounts payable departments.

Responsibilities

Customer Invoicing

Prepare and send accurate invoices through NetSuite.

Verify invoice details against sales orders, purchase orders, fulfillment records and agreed billing terms.

Confirm customer billing contacts, addresses and invoice-submission requirements.

Submit invoices through customer portals when required.

Include supporting documents such as purchase orders, delivery confirmations and service records.

Confirm receipt and resolve rejected or missing invoices.

Payment Tracking

Record and apply customer payments to the correct invoices.

Investigate unapplied payments, short payments, duplicate payments and account discrepancies.

Reconcile customer balances with payment records and coordinate with our accounting team.

Maintain clear notes documenting payment activity, disputes and follow-up actions.

Collections & Customer Communication

Monitor invoice due dates and overdue balances.

Send customer statements and payment reminders.

Follow up by email and phone with customers’ accounts payable departments.

Track promised payment dates and follow up when commitments are missed.

Work with sales and operations to resolve billing disputes.

Escalate overdue accounts and unresolved issues to management.

Reporting

Provide a weekly accounts receivable aging report.

Summarize overdue balances, expected payments and accounts needing attention.

Identify recurring billing problems and recommend process improvements.

Required Qualifications

Previous experience in accounts receivable, customer billing or collections.

Understanding of invoices, payment terms, credit memos and payment application.

Strong written and spoken English.

Professional, persistent and courteous customer communication.

Excellent attention to detail and follow-through.

Proficiency with spreadsheets and accounting software.

Ability to handle confidential financial information and work independently.

Reliable computer and internet connection.

Preferred Qualifications

Experience using NetSuite.

Experience with U.S. business customers and accounts payable departments.

Familiarity with purchase-order billing and customer invoice portals.

Experience with ACH, checks, credit-card payments and Stripe.

Background in industrial distribution, equipment rentals or service billing.

How to Apply

Begin your application with “WCIS Accounts Receivable” and include:

Your résumé and a summary of your billing and AR experience.

The accounting systems you have used, including any NetSuite experience.

An example of how you resolved an overdue payment or billing discrepancy.

Your requested monthly compensation.

Your availability, notice period and working hours in U.S. Central Time.

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