Administrative & Operations Assistant - Australian Business Experience

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

$5-7/hr

: HOURS PER WEEK

TBD

: DATE UPDATED

Sep 29, 2026

JOB OVERVIEW

## Administrative & Operations Assistant - Logistics | Remote

We are an Australian **logistics company** looking for an experienced Administrative & Operations Assistant to remotely support our day-to-day administration and operational coordination.

This is **not an entry-level VA position**. You must have at least **3 years of relevant administrative/operations experience**, preferably supporting Australian businesses.

### Key Responsibilities

- Coordinate with couriers, suppliers, customers, and other business partners.
- Lodge courier claims, complaints, investigations, and follow-ups through different portals.
- Handle professional communication by email, phone, online portals, and messaging platforms.
- Follow up outstanding matters and take ownership until they are properly resolved.
- Handle customer service enquiries, issues, complaints, and general business communication.
- Maintain records, update CRM systems, prepare documents, reports, and general administrative tasks.
- Assist management with coordination, research, follow-ups, and operational support.

### Requirements

- **Minimum 3 years' experience in a similar admin/operations role is mandatory.**
- Previous experience supporting **Australian businesses** is strongly preferred.
- Must be available to work during our **Australian business hours (Melbourne time)**.
- Excellent written and spoken English, including confidence communicating by phone.
- Strong customer service, organisation, follow-up, and problem-solving skills.
- Comfortable working across multiple online platforms, portals, and business systems.
- Experience with **HubSpot or similar CRM systems** is highly desirable.
- Must have **reliable internet and power supply** suitable for consistent remote work.
- Able to work independently and take ownership of assigned matters.

Experience with **lead generation, LinkedIn content/engagement, or similar business development activities** would be an additional advantage but is not the primary focus of this position.

### How to Apply

Please send:

- Your resume.
- A **short introduction video** focused on your relevant admin and operations experience.
- Details of Australian businesses or industries you have previously supported.
- Platforms and CRM systems you have experience using.
- Your expected hourly rate.
- The completed Self-Assessment below.

Your video can be recorded using **Loom**, or uploaded to **Google Drive or a similar platform**. Please ensure the link can be accessed without requesting permission or requiring a password.

### Self-Assessment

Please rate yourself as **None / Basic / Professional**:

- Australian business administration: ___
- Courier/freight coordination: ___
- Claims and complaint handling: ___
- Customer service: ___
- Professional email communication: ___
- Business phone communication: ___
- Customer/supplier follow-up: ___
- Online business portals: ___
- HubSpot/CRM systems: ___
- Google Workspace: ___
- Reporting and record keeping: ___
- Lead generation: ___
- LinkedIn content/engagement: ___

**Years of relevant admin/operations experience:** ___
**Years supporting Australian businesses:** ___

### Important

If you have **less than 3 years of directly relevant administrative/operations experience, please do not apply.**

Applications without the **introduction video and completed Self-Assessment** will not be considered.

As part of the recruitment process, shortlisted candidates **may be asked to provide references from previous employers**, which we may contact to verify previous experience and performance.

SKILL REQUIREMENT

Administrative Management Customer Relationship Management Supply Chain Management

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Job )	0.0188
Total Execution Time	0.0201

GET DATA

No GET data exists

MEMORY USAGE

1,510,856 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Administrative-Operations-Assistant-Australian-Business-Experience-1740178

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0131 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1740178 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 833861 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1740178 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-10-07',ej.date_added) duration_days, DATEDIFF('2026-10-07',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-10-07',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1740178'
0.0008	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1740178
0.0007	`UPDATE employer_jobs SET hit_counts = '*Sep-29-2026=2704Sep-30-2026=341Oct-01-2026=166Oct-02-2026=111Oct-03-2026=61Oct-05-2026=1Oct-06-2026=3*Oct-07-2026=1' WHERE job_id= '1740178'`
0.0005	`UPDATE employer_jobs SET monthly_hits = '*Sep-2026=3044*Oct-2026=343' WHERE job_id= '1740178'`
0.0008	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1740178' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1740178
0.0067	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '833861' AND `date_added` >= '2022-06-08'
0.0005	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1791362458
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Administrative-Operations-Assistant-Australian-Business-Experience-1740178
csrf-token	571956200c7ad5ea0de88ec42f5697ec

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.151
HTTP_DNT

Administrative & Operations Assistant - Australian Business Experience

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?