Ramp-Up Account Manager – Dental Practice Growth

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TYPE OF WORK

Full Time

SALARY

$2,000 - $3,000/month

HOURS PER WEEK

40

DATE UPDATED

Sep 28, 2026

JOB OVERVIEW

Ramp-Up Account Manager – Dental Practice Growth

Location: Philippines – Remote
Job Type: Full-Time | Independent Contractor
Schedule: Monday–Friday, 9:00 AM–6:00 PM US Eastern Time
Manila Time: 9:00 PM–6:00 AM currently; 10:00 PM–7:00 AM from November
Pay: Monthly base + uncapped performance bonus
OTE: $2,000–$3,000 USD/month
Payroll: Biweekly, paid in USD by wire

About the Company
We are a US healthcare company in the dental industry serving 1,000+ dental practices across the US and Canada.

Our SDR team brings in new dental practices, and the Ramp-Up Account Manager takes ownership from the practice's first case through its first 60 days.

Your goal is simple: help each new practice reach 8 paid cases within 60 days and build a strong long-term relationship.

What You'll Do
-Contact new practices within 24 hours of their first case.
-Introduce yourself as their Account Manager and schedule a welcome call.
-Build relationships with dentists and their teams.
-Follow up on cases, deliveries, and upcoming treatment schedules.
-Ask for the next case and secure a specific prep/send date.
-Track each practice's progress during its first 60 days.
-Encourage practices to use additional services such as crowns, bridges, implants, dentures, partials, and night guards.
-Coordinate case concerns with the care team and follow up with the practice.
-Log all calls, conversations, and next steps in the CRM.
-Complete daily reports and participate in team huddles and weekly reviews.
-Hand off successfully ramped practices to the Retention Account Manager after 60 days.

This is NOT a cold-calling role. All practices assigned to you have already chosen the company and sent their first case.

Requirements
Must-Haves:
-Must currently live in the Philippines.
-Available for the fixed US Eastern night shift, 40+ hours per week.
-2+ years of phone-based experience in sales, account management, customer success, retention, or BPO account management.
-Experience handling US or Canadian clients is strongly preferred.
-Clear, neutral English and confident phone communication.
-Comfortable making 40–50 calls per day.
-Experience working with a CRM such as GoHighLevel, HubSpot, Salesforce, Pipedrive, or similar.
-Able to work with performance targets and KPIs.
-Comfortable asking clients for the next sale/case and following up consistently.
-Strong organization and CRM documentation skills.
-Reliable fiber internet with a backup connection and backup power.
-Quiet, private workspace and USB headset.
-Must be full-time and exclusive — no other job, freelance work, or side clients.

Strong Advantages
-Dental industry experience.
-Experience working with dental practices, dental labs, or dental suppliers.
-Previous Account Management or Customer Success experience with retention/upselling targets.
-Experience managing a book of accounts.
-Familiarity with GoHighLevel, Airtable, Slack, ---------- , or Loom.

Who Will Succeed in This Role?
You should be someone who:
-Takes ownership of assigned accounts.
-Is comfortable talking to dentists and front-desk teams.
-Always finishes calls with a clear next step and date.
-Can confidently ask for the next case.
-Enjoys working with numbers, KPIs, and performance goals.
-Is coachable and willing to improve through call reviews.
-Takes CRM documentation seriously.

Compensation
-Monthly base salary + uncapped bonus for every clinic that reaches 8 paid cases within 60 days.
-Higher bonus when a clinic reaches the goal by Day 30.
-OTE: $2,000–$3,000 USD/month
-Paid biweekly in USD via wire.
-Independent contractor agreement.
-60-day trial period.

Exact base salary and bonus structure will be discussed with finalists.

How to Apply:
Application: ----------

The application takes approximately 15 minutes and includes an 8-question video recording. The recording is mandatory and replaces the initial interview.

We want to hear your actual phone voice and communication style, so please answer the questions naturally and show us how you handle calls.

Strong applicants will be invited to a 15-minute video call with the co-founder within 48 hours.

If you have experience owning a book of accounts, show us through your answers. Show, don't tell.

SKILL REQUIREMENT
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