Home Care Sales & Intake Coordinator

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TYPE OF WORK

Full Time

SALARY

60,000 php

HOURS PER WEEK

40

DATE UPDATED

Sep 28, 2026

JOB OVERVIEW

Looking for a Virtual assistant with HomeCare Experience for a Recognized non-medical home care franchise.

Location: Remote – Philippines
Position: Independent contracting Full-time
Industry: Non-medical home care
Schedule: 7:00 a.m.–4:00 p.m. U.S. Central Time, Mon-Fri
Reports to: Agency Owner and Administrator
Role : Sales and Office Admin
Pay:60,000 php ( bonus eligible)
Mandatory: Excellent communication, Home Care Sales Experienece

We are a home-care franchise serving Carrollton, Denton, and nearby DFW communities. We are looking for a go getter Home care sales virtual assistant to take our Client intake calls, perform zoom assessment for careeners, admin work and help coordinate our daily office operations.

This person will:
- Take Intake Calls
- Client communication
- Contract Negotiation
- Contract completion
- Zoom or phone home assessment
- Audit preparedness
- Social Media marketing
- May also need to perform Caregiver scheduling, Caregiver profile creation, caregiver communication to ensure coverage, Document caregiver concerns and follow up until they are resolved, i ---------- reporting
- Administrative work organized.
- Invoices and Payment Follow-Up
- Monitor unpaid or overdue invoices
- Send professional and respectful payment reminders
Follow up with clients or responsible family members
- Document all billing communications
- Never change rates, balances, or payment terms without authorization
Conflict Resolution and Investigation
- Listen calmly and respectfully to concerns from clients, families, and caregivers
- For i ---------- gather facts from everyone involved without taking sides
Document statements, dates, messages, and relevant records

Qualifications
- Must have experience in home care,
- Must have sales experience
- Must have Wellsky experience
- Strong spoken and written English
- Comfortable communicating by phone, email, text, Zoom video
- Patient, professional, and confident when handling difficult conversations
- Highly organized and consistent with documentation and follow-up
- Comfortable using Microsoft Office, online documents, spreadsheets, scheduling systems, and electronic records
- Must be able to protect confidential caregiver and client information
- Reliable internet connection, backup connectivity when power is out and a quiet workspace

SKILL REQUIREMENT
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