Virtual Assistant for Social Media Business

Virtual Assistant – GHL, Client Support & Operations

We are a growing online health and wellness company looking for a highly organized, proactive Virtual Assistant to support our day-to-day operations, client communication, scheduling, and administrative systems.

This is **not a position for someone who needs to be reminded to complete their tasks.**

We are looking for someone who takes ownership of their responsibilities, stays organized when managing multiple priorities, notices when something needs to be done, and handles it without waiting to be asked.

## What You’ll Be Responsible For

Your responsibilities will include:

- Managing and updating GoHighLevel (GHL)
- Monitoring pipelines, opportunities, appointments, and client records
- Scheduling and confirming appointments
- Following up with leads and clients through SMS, email, and other communication channels
- Having professional conversations with clients in fluent English
- Making sure scheduled calls are confirmed and prepared ahead of time
- Following up on cancellations, reschedules, no-shows, and outstanding tasks
- Keeping client and lead information organized and up to date
- Completing recurring daily and weekly administrative tasks
- Managing multiple priorities without tasks falling through the cracks
- Identifying unfinished tasks or problems and taking initiative to address them
- Communicating with our team when something requires attention
- Helping improve administrative systems and workflows as you become familiar with the business

## Who We're Looking For

You may be a great fit if you:

- Have previous experience using **GoHighLevel (GHL)**
- Speak and write **excellent English**
- Are comfortable having real conversations with English-speaking clients
- Have strong attention to detail
- Are extremely organized
- Are dependable and consistent
- Can manage multiple responsibilities every day
- Do not need repeated reminders or constant supervision
- Take ownership when something is assigned to you
- Follow tasks through to completion instead of assuming someone else will handle them
- Think ahead and anticipate what needs to happen next
- Are comfortable asking questions when you genuinely need clarification, but can also problem-solve independently
- Communicate mistakes or problems quickly instead of hiding them
- Are comfortable working in a fast-moving online business

## What We DON'T Want

This position will probably not be a good fit if you:

- Frequently forget tasks unless someone reminds you
- Need your manager to continually check whether things were completed
- Wait to be told every individual thing that needs to be done
- Say "I forgot" or "I got busy with something else" when important responsibilities are missed
- Struggle to prioritize revenue-generating or client-facing tasks
- Leave tasks half-finished without communicating
- Are uncomfortable communicating directly with clients in English

We understand that mistakes happen. What matters to us is **ownership, communication, and creating a system so the same mistake doesn't continue happening.**

## The Type of Person Who Will Thrive Here

If you see that tomorrow's appointments haven't been confirmed, you don't wait for someone to tell you—you handle it.

If a client cancels, you immediately know there needs to be a follow-up.

If something important is still sitting incomplete at the end of the day, you don't simply clock out and assume someone else will notice.

If you recognize a recurring problem, you bring it to our attention and ideally suggest a solution.

We want someone who thinks:

**"This is my responsibility, and I'm going to make sure it gets handled."**

## Requirements

- Previous GoHighLevel experience
- Excellent written and spoken English
- Reliable internet connection
- Strong organizational and time-management skills
- Experience communicating with customers or clients
- Ability to learn new systems quickly
- Ability to work independently
- High attention to detail
- Consistent availability during agreed-upon working hours

Experience working for an online coaching, healthcare, fitness, wellness, or service-based company is a plus.

#### How to Apply

Please send us:

1. A brief introduction about yourself and your previous VA experience.
2. Your experience with GoHighLevel and specifically what you have done inside the platform.
3. A **60–90 second video or voice recording speaking in English** introducing yourself and explaining why you think you'd be a good fit for this role.
4. Your answer to this scenario:

**You start work in the morning and notice that three sales calls scheduled for later today have not been confirmed. You also have several routine administrative tasks assigned for that morning. What would you do?**

5. Tell us about a time you noticed something needed to be done at work and handled it before your manager asked you to.

At the very end of your application, include the word **PINEAPPLE** so we know you read the entire job posting.

We are looking for someone who wants to become a reliable, long-term member of our team, not simply someone looking to complete a checklist of tasks.