Results driven CHIEF OPERATING OFFICER (COO) · Remote · Long-term opportunity ·

CHIEF OPERATING OFFICER (COO) - Cosmetic, Education, Art, Medical, Clinical Research, eCommerse, Skincare and Antiaging startups - preference to experience in any of the industries, but open to any Type A, great candidate.

Make things done philisophy

Hands-On Leadership | Multi-Business & Start-Up Operations

**Remote — Philippines | Full-Time | Work Directly with the Founder | Long-Term Opportunity**

**Compensation: ₱120,000–₱180,000 per month, depending on relevant experience and demonstrated results, plus performance-based incentives.** We will look after our team members and hope to form the Team for long term.

**You take ownership. You deliver results. You want to build something—and stay to see it succeed.**

We are looking for an ambitious, commercially minded and exceptionally resourceful **Chief Operating Officer** to work directly with the Founder across established businesses and new ventures in healthcare, professional education, skincare, research, e-commerce, events and creative projects.

Our portfolio includes **Vista Clinic Australia and the Melbourne Aesthetic Medicine Institute (M.A.M.I.)**, alongside developing businesses and entrepreneurial projects. Preparation and attention to detail matter in this role; you MUST include the year Vista Clinic Australia was founded in the title or subject line of your application.

This is a hands-on leadership position in a small, founder-led organisation. You will not inherit large departments or have a specialist available for every task. You will need to investigate, organise, negotiate, solve problems and personally execute work, while building the team and systems around you.

**We are looking for someone who combines an entrepreneur’s resourcefulness, a senior operator’s judgement and the discipline to finish what they start.**

## YOUR MISSION: TURN DIRECTION INTO RESULTS

The Founder brings the vision, expertise and opportunities. You bring structure, momentum and delivery.

You will take an objective, clarify what success requires, identify the practical steps and drive the work through to completion. Sometimes that means leading others. Sometimes it means doing the work yourself.

Your responsibility does not end when an email is sent, a task is assigned or a meeting finishes. It ends when the agreed outcome is delivered, checked and working.

You will be expected to:

- **Execute projects and launch new ventures.** Take ideas through research, commercial evaluation, planning, budgets, sourcing, implementation and launch. Establish realistic milestones, resolve obstacles and follow through on the details.
- **Run and improve everyday operations.** Coordinate non-clinical clinic administration, bookings, customer service, e-commerce, stock, purchasing, orders, deliveries and logistics. Make operations dependable rather than dependent on the Founder remembering everything.
- **Build and lead an accountable team.** Recruit and coordinate staff, contractors and service providers. Set clear expectations, check the quality of work, address missed commitments and help people perform well.
- **Source, compare and negotiate.** Find suitable suppliers, manufacturers and professional services; evaluate quotations; negotiate commercial terms; and manage delivery. Support skincare development, packaging, production and product launches.
- **Deliver across the portfolio.** Coordinate professional training, events, awards, marketing, research administration and creative projects. Work effectively with clinicians, educators, designers, developers and other specialists.
- **Create systems and manage performance.** Establish practical procedures, project tracking, reporting and useful automation. Monitor agreed budgets, deadlines and performance measures. Identify problems early and bring recommendations—not simply a list of issues.

Priorities will be agreed with the Founder. Your role is to turn those priorities into a realistic delivery plan, make competing demands visible and ensure the important work gets completed.

## THE PERSON WE ARE LOOKING FOR

**You have a high-drive, “Type A” working style:** proactive, ambitious, decisive, organised and strongly motivated by achievement.

You like responsibility and achievements. You set high standards for yourself. You notice unfinished work and feel responsible for closing the loop. You enjoy the satisfaction of making something function better—not just discussing how it could improve.

High personal standards and if job is done -it's done well.

Ideally experience in Cosmetic, Medical, Skincare, E commerse, Art or Education industries (Australia, USA, Europe), but not mandatory - we are open to great person and will help to learn.

You also bring **integrity, emotional maturity, discretion and respect for others**. You can be firm without being abrasive, move quickly without being careless and hold people accountable without creating unnecessary conflict.

You are comfortable challenging an assumption respectfully, admitting a mistake early and changing course when the evidence calls for it. We value independent judgement, not automatic agreement.

**You know when to act independently, when approval is needed and when a qualified specialist should be involved.**

Above all, you are results-oriented. You can explain what you delivered, what you personally contributed and how the result was measured.

LOYALTY AND LONG-TERM COMMITMENT means a lot to us and appreciated.

We are looking for a trusted long-term colleague—not temporary support or someone interested mainly in a senior title.

This opportunity is particularly suited to someone who wants to invest several years in understanding the businesses, building strong relationships and becoming an integral part of their success.

For us, loyalty means keeping commitments, protecting confidential information, communicating honestly and acting in the organisation’s best interests. It does not mean avoiding difficult conversations or agreeing with everything.

**That commitment must be mutual.** We value the people who help build our businesses and want them to grow with us. We offer a close working relationship with the Founder, meaningful responsibility, recognition for contribution and scope for professional and financial progression as the role develops.

We appreciate ambition. We are especially interested in ambition directed towards **building something substantial over time**.

## EXPERIENCE THAT WILL HELP YOU SUCCEED

You should have a proven record in senior operations, business management or complex project delivery, ideally within a start-up, founder-led business or multi-business environment.

Experience in healthcare, aesthetics, skincare, consumer products, e-commerce or professional education will be highly regarded. More important than having worked in every sector is evidence that you can enter an unfamiliar situation, learn quickly and deliver.

Excellent written and spoken English, commercial judgement, confident negotiation and strong digital skills are essential. Experience supporting an Australian or other international business is advantageous.

You must be comfortable working remotely, maintaining clear communication and agreeing working hours with appropriate overlap with Melbourne.

## WHAT SUCCESS LOOKS LIKE

Projects reach completion. Suppliers deliver. Stock is ordered before it becomes urgent. Team members understand their responsibilities. Customers receive reliable follow-up. Problems are identified and addressed early.

The Founder spends less time chasing tasks and more time on the work only the Founder can do.

You can provide a clear, concise answer to: **What was delivered? What improved? What is at risk? What decision is needed next?**

Success will be assessed against agreed outcomes, quality, timeliness and sound use of resources—not the number of meetings held or how busy a calendar looks.

## WHAT THIS OPPORTUNITY OFFERS

You will have direct access to the Founder, exposure to several industries and the opportunity to help shape businesses from their early stages.

There is room to introduce better systems, develop a capable team and take increasing ownership as you demonstrate sound judgement and consistent delivery.

Compensation will reflect relevant experience and demonstrated capability, with performance-based incentives and structured reviews. We want strong performance and sustained contribution to translate into genuine progression.

This role will suit someone who finds variety energising, enjoys solving practical problems and wants their contribution to be visible.

It will not suit someone seeking a purely strategic, advisory or delegation-only position. **Here, seniority means taking greater responsibility for the outcome—not being removed from the practical work.**

## HOW TO APPLY

Please send your CV and a focused introduction covering:

1. **Your fit for this opportunity:**
How you can make our business better from joining the team? Welcome to review online if something particular makes you resonating that need the change.
Why a hands-on, multi-business role interests you, what you seek in a long-term working relationship and an example of sustained responsibility.
2. **Practical details:** your expected monthly compensation, availability or notice period, and preferred working hours ( we require Melbourne time hours), full time strictly.
3. Specific examples of your achievements (1-2) at previous jobs you proud of and would like to share with us as relevant.

**Take ownership. Deliver results. Build for the long term.**