Full Time
7.00 an hour
30
Sep 25, 2026
Integrated Insurance Solutions is seeking an experienced Virtual Assistant to support our Personal Lines team. We are looking for someone with prior experience working with a U.S.-based independent insurance agency who is familiar with Applied Epic and Personal Lines quoting workflows.
Required Experience
Previous experience supporting a U.S.-based insurance agency
Applied Epic experience required
Experience assisting with Personal Lines quote preparation
Familiarity with Home, Auto, Renters, Condo, Dwelling Fire and Umbrella insurance
Experience entering information into insurance carrier portals and/or comparative rating systems
Strong data-entry and documentation skills
Ability to accurately maintain client and prospect information in Applied Epic
Strong written English and communication skills
Excellent attention to detail
Responsibilities
Enter prospect and client information into Applied Epic
Enter underwriting information provided by clients or licensed IIS staff into carrier quoting systems
Assist with preparing Personal Lines quotes for review by licensed IIS employees
Enter information into approved carrier portals and comparative raters
Gather and organize information needed by the licensed team to complete quotes
Create and update activities in Applied Epic
Upload and attach documents to client files
Maintain accurate electronic client records
Prepare quote information and documentation for review by licensed Account Managers or Producers
Follow up internally regarding missing information
Perform other non-licensed administrative support functions for the Personal Lines team
Assist with phone calls and calling on non pays
Licensing Limitations
This is a non-licensed insurance support position. The Virtual Assistant will not provide insurance advice, recommend or interpret coverage, discuss coverage options with clients, negotiate insurance terms, bind coverage, make coverage changes, or perform other activities requiring an insurance license.
All insurance recommendations, coverage discussions, binding decisions and other licensed activities will be handled by appropriately licensed IIS employees.
Ideal Candidate
Our ideal candidate already understands the workflow of a Personal Lines insurance department and can work efficiently within Applied Epic and carrier quoting systems with minimal training.