Operations Manager – HVAC Company

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TYPE OF WORK

Full Time

SALARY

1200

HOURS PER WEEK

40

DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

Operations Manager — HVAC Company

**Starting pay:** $1,000/month during probation
**Pay after probation:** $1,200–$1,300/month
**Additional compensation:** Commissions and performance bonuses
**Schedule:** Five days per week, following U.S. Eastern Time

We’re looking for a reliable, organized Operations Manager to help run the day-to-day operations of a growing HVAC company. You’ll speak with customers, respond to Facebook messages and leads, book appointments, coordinate schedules, and make sure open tasks are handled.

This role is a good fit for someone who is comfortable on the phone, takes ownership of their work, and can spot what needs attention without waiting for a reminder.

Your schedule

* **Monday, Thursday, and Friday:** 4:00 p.m.–9:00 p.m. Eastern Time
* **Saturday and Sunday:** 12:00 p.m.–9:00 p.m. Eastern Time, with a one-hour unpaid break each day
* **Days off:** Tuesday and Wednesday

All days and times follow U.S. Eastern Time. The schedule totals **31 paid hours per week**.

What you’ll do

* Answer incoming calls and make follow-up and sales calls
* Respond promptly to Facebook messages and leads, answer questions, and work toward booking appointments
* Follow up on missed calls, texts, and other customer inquiries
* Book HVAC service appointments and estimates
* Follow up with customers who aren’t ready to book right away
* Confirm appointments and coordinate schedules with the team
* Keep the CRM, sales pipeline, and customer records up to date
* Track leads, appointments, estimates, and sales
* Follow through on open customer issues and daily operational tasks
* Share updates with team members and help improve our processes

## What we’re looking for

* Clear spoken and written English
* Confidence speaking with customers over the phone and responding to Facebook inquiries
* Experience with sales, lead follow-up, or customer service
* Strong organization and attention to detail
* Ability to manage several priorities and solve problems independently
* Reliability during the listed hours, including weekends
* Willingness to learn our CRM, scheduling tools, and processes

Experience in HVAC, roofing, construction, or other home services is a plus.

Compensation

Base pay starts at **$1,000 per month during probation** and increases to **$1,200–$1,300 per month after successful completion of probation**. The role also offers opportunities to earn commissions and performance bonuses based on results.

## How to apply

Please send:

1. A short video or audio introduction
2. A summary of your experience in sales, customer service, operations, or home services
3. Details about any experience making or receiving sales calls and responding to Facebook leads
4. The CRM or business software you’ve used
5. Why you’d be a good fit for this role
6. Your availability and earliest possible start date

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