Virtual Assistant to CEO

Please submit your application, including all supporting materials, through our application form exclusively: ---------- . We're unable to respond to applications sent by email, so please use the form to make sure yours is considered. Please note the detailed application instructions at the bottom on this page.

Hours Full-time — 8.30am – 5pm UK time

About SuperWellness

Founded in 2011, SuperWellness has worked with over 1,500 organisations on workplace wellbeing. Along the way, we've come to believe the industry has had it slightly wrong: wellbeing has too often been treated as a separate concern from performance — focused on minimising risk and supporting those in crisis — rather than as two sides of the same coin. Our mission is to help organisations build compassionate, high-performance cultures — where good work is celebrated not just for preventing harm, but for enabling people and organisations to genuinely flourish.

We're just as invested in the growth of our own team. We focus on developing our people and bringing out their potential, and we value initiative, creativity, and people who actively want to contribute to our mission rather than simply carry out tasks.

About the Role

We're looking for an experienced Virtual Assistant to work closely with the CEO and support our client administration team.
This is a role that touches sensitive information every day — team pay, HR records, performance conversations, client and facilitator data — so a strong, natural sense of discretion is essential. We need someone confident and proactive: someone who spots what needs attention before it becomes a problem, brings their own judgement to how things should be done, and isn't afraid to challenge an existing process if there's a better way.

Key Responsibilities

Day-to-day support to the CEO
● Email management – managing the CEO’s inbox and actioning day to day queries
● Taking care of administrative tasks related to the CEO’s projects
● Maintaining the cost matrix, tracking all recurring costs, and keeping the equipment list up to date

Team Administration
● HR support including team onboarding / offboarding process and scheduling quarterly reviews
● Event administration: hotel bookings, venue bookings and some tradeshow logistics
● Keep processes up to date through the SOP and FAQ documents
● Keep the Google Drive organised and easy to navigate
● Manage payments to our Philippines-based team members
● Process expense payments to the internal team
● Facilitator team administration — invoice payments, raising and resolving queries, insurance documents, and food hygiene certificates

Client Administration Support
● Complete supplier registrations
● Monitor the client services and info inboxes, actioning any urgent requests where necessary in the absence of the client administration team

What We're Looking For

● Proven track record in an administrative or office/operations role
● Confident and proactive — comfortable taking care of what’s required without close supervision, flagging issues before they escalate, and putting forward improvements rather than waiting to be asked.
● Highly organised — juggling multiple workstreams, people, and deadlines without things slipping through the cracks is second nature to you.
● Discreet and trustworthy — you understand the weight of handling confidential HR and business information, and can be relied on absolutely to keep it private.
● Fully fluent in English, with excellent written communication.
● Comfortable liaising directly and confidently with facilitators and clients, representing the brand professionally.
● A tech-savvy natural process-improver, always looking for a better, more efficient way of doing things.

Working Here

● This is a remote full-time role working closely with a small, fast-moving UK and Philippines-based team — expect regular real-time collaboration.
● You will be expected to provide your own professional-spec, reliable equipment — a capable laptop, stable broadband connection, and a suitable working environment.
● Growth and development are central to working at SuperWellness. With regular performance reviews, ongoing feedback, and encouragement to learn new skills and take on more responsibility, there's real room to progress your career with us.

Salary & Benefits

● $1,000–$1,400 per month, depending on experience + 13th month
● 25 days holiday (including Philippines bank holidays) + 8 UK bank holidays
● After 6 months: health insurance, profit bonus and growth shares

How to Apply

Stage 1 — Application via our application form ---------- where you’ll be asked to upload your CV, cover letter, and a link to a short video (up to 2 minutes — see below)
Stage 2 — Initial 10-minute video call
Stage 3 — Test task
Stage 4 — Interview with the CEO and other members of the team

Video required with your application (up to 2 minutes):
Tell us about an achievement you’re really proud of in a current or previous role. It could be solving a problem, overcoming a challenge, achieving an objective or completing a project. Please share what happened, what your role was, and how you got to the result you achieved. Then tell us specifically what you learned from the experience. Be as specific as you can; general reflections ("I learned that communication is important") are much less useful to us than a concrete example. Applications without this will not be progressed.

We review applications on a rolling basis.
Please submit your application, including all supporting materials, through our application form: ---------- . We're unable to respond to applications sent by email, so please use the form to make sure yours is considered.