Sales & Customer Relations VA

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TYPE OF WORK

Full Time

SALARY

$250/ base pay

HOURS PER WEEK

24

DATE UPDATED

Sep 26, 2026

JOB OVERVIEW

We are a growing U.S.-based Christmas lighting company looking for an ambitious and highly motivated Virtual Assistant to join our team.

We need someone who is excellent at communicating with customers, following up with interested prospects and converting conversations into booked appointments.

This position is ideal for someone with experience in customer service, lead nurturing, appointment setting or sales.

We're not looking for someone who simply sends generic messages. We want someone who understands people, builds relationships and knows how to move conversations forward.

Your Responsibilities

Customer Relations & Communication

Manage Instagram and Facebook conversations.
Respond to inquiries from potential customers.
Build genuine relationships with homeowners.
Answer questions and provide excellent customer service.
Maintain a friendly, professional and conversational tone.

Lead Nurturing & Appointment Setting

Follow up with warm leads already in our pipeline.
Reconnect with prospects who previously expressed interest.
Identify buying signals and qualify potential customers.
Handle basic objections and concerns.
Schedule qualified appointments and estimates.
Help fill our Christmas lighting installation calendar.

Lead Generation & CRM Management

Start new conversations with potential customers.
Maintain organized customer records.
Track follow-ups and appointment statuses.
Prioritize high-intent leads.
Submit daily activity and performance reports.
Requirements
Excellent written English.
Strong customer service and communication skills.
Experience in appointment setting, lead generation or sales preferred.
Ability to hold natural conversations without relying entirely on scripts.
Strong organizational and time-management skills.
Self-motivated and comfortable working independently.
Willing to learn, accept feedback and continuously improve.
Reliable internet connection and a quiet working environment.

Experience communicating with U.S. customers is a plus.

What We're Looking For

We value someone who takes initiative, follows through and genuinely cares about the customer experience.

You should be comfortable starting conversations, following up with prospects and confidently asking interested customers to schedule an appointment.

We care about results, but we also care about the quality of every customer interaction.

Compensation & Schedule
$250/month base pay.
Additional performance-based commission.
$1,500+/month earning potential for strong performers.
Full-time position, 40 hours per week.
Opportunity for long-term employment.
How to Apply

Please submit the following:

Your updated resume.
A short introduction video (2 minutes or less) explaining your relevant experience and why you're a good fit.
A short example of how you would respond to a potential customer who says, "I'm interested in Christmas lights, but I need to think about it."

IMPORTANT: Include the word LIGHTS in your application to show that you read the entire job posting.

We look forward to meeting you!

SKILL REQUIREMENT
Customer Service Appointment Setting Sales
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