Virtual assistant

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TYPE OF WORK

Full Time

SALARY

$250/ base pay

HOURS PER WEEK

40

DATE UPDATED

Sep 26, 2026

JOB OVERVIEW

We are looking for a highly motivated, organized and results-driven Virtual Assistant to join our growing Christmas lighting company in the United States.

We have an open position for someone who knows how to communicate with customers, nurture leads and turn conversations into booked appointments.

This is NOT a position for someone who simply copies and pastes messages. We want someone who can build genuine relationships, recognize buying signals and confidently move interested customers toward booking an appointment.

Your Main Responsibilities

1. Lead Generation & Appointment Setting

Manage incoming Instagram and Facebook messages.
Start genuine conversations with potential customers.
Qualify leads and identify interested homeowners.
Schedule estimates and appointments on our calendar.
Help turn qualified leads into confirmed Christmas lighting installations.

2. Lead Nurturing & Follow-Ups

Consistently follow up with warm leads in our existing pipeline.
Re-engage potential customers who previously expressed interest.
Build relationships without sounding pushy or robotic.
Recognize buying signals and know when to ask for the appointment.
Keep leads engaged throughout the sales process.

3. Customer Service & Communication

Provide excellent customer service through direct messages.
Respond to customer questions professionally and naturally.
Maintain a friendly, conversational tone.
Handle basic objections and concerns.
Make every potential customer feel valued rather than sold to.

4. CRM & Daily Reporting

Keep our CRM organized and updated.
Track conversations, follow-ups and booked appointments.
Maintain accurate lead information.
Provide daily activity reports and appointment updates.
Prioritize high-intent leads and upcoming installation opportunities.
What We're Looking For
Excellent written and conversational English.
Previous appointment-setting or customer service experience.
Strong communication and relationship-building skills.
Basic sales experience and the confidence to ask for appointments.
Experience managing Instagram and Facebook ---------- .
Ability to work independently and stay organized.
Strong attention to detail and consistent follow-through.
Reliable internet connection and a quiet working environment.
Willingness to accept feedback, learn and improve.

Experience with CRM systems, lead generation or home service businesses is a major plus.

What Success Looks Like

Your performance will be measured by the quality of your conversations, qualified appointments booked, follow-up consistency and your ability to help us fill our installation calendar.

We value quality over simply sending hundreds of messages. We want meaningful conversations that lead to real business.

Compensation

Base Pay + Performance-Based Commission

$250/month base pay.
Additional commission based on performance.
$1,500+/month earning potential for strong performers.
Full-time position, 40 hours per week.
Opportunity for long-term work and growth.

We are looking for someone hungry to succeed, motivated by performance and excited to grow with our company.

How to Apply

Please submit the following:

Your updated resume, including relevant appointment-setting, sales or customer service experience.
A short introduction video (2 minutes or less) explaining why you're a good fit for this position.
A brief example of how you would follow up with a homeowner who expressed interest in Christmas lighting but stopped responding.

IMPORTANT: To show that you read this entire job posting, include the word LIGHTS in your application.

We look forward to hearing from you!

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