-
-
TYPE OF WORK
Part Time
-
-
SALARY
$7–$9/hour USD depending on medical expe
-
-
HOURS PER WEEK
25
-
-
DATE UPDATED
Sep 23, 2026
This is a bilingual position. Fluency in both English and Spanish is required, as the employee will communicate directly with patients by phone, text, and in person.
Vytalia is seeking an experienced Medical Administrative Assistant / Patient Care Coordinator to help manage the day-to-day administrative operations of our medical and wellness practice in Orlando.
This position is ideal for someone with a medical background who is highly organized, comfortable with technology, an excellent communicator, and able to independently manage multiple administrative responsibilities in a busy outpatient practice.
The primary goal of this role is to keep patient communication and office operations moving efficiently so the medical provider can remain focused on patient care and clinical responsibilities.
Responsibilities include:
Answer and return patient phone calls and text messages promptly and professionally.
Manage patient communications through Weave, WhatsApp, iMessage,
Communicate with pharmacies regarding prescriptions, medication orders, refills, clarifications, and patient medication status.
Communicate with laboratories regarding orders, results, missing information, and other administrative issues.
Communicate with pharmaceutical/vendor representatives and coordinate office needs.
Manage DrChrono, including scheduling, patient information, messages, documents, and administrative workflow.
Schedule and confirm appointments and appropriately route clinical questions to the medical provider.
Maintain and update internal office tracking systems and spreadsheets, including Vytalia's medication/patient workflow and operational tracking system.
Track medication orders, patient pickups, shipments, and outstanding administrative tasks.
Follow up on incomplete tasks and ensure nothing falls through the cracks.
Assist with general office organization and day-to-day practice operations.
Support the provider by identifying issues that require attention while independently handling routine administrative matters.
Social media assistance and content posting is a plus, but not required.
Bilingual English/Spanish required — must be comfortable speaking, reading, and writing professionally in both languages.
Qualifications:
Medical office or clinical background required.
Prior experience in a medical practice, medical spa, wellness clinic, primary care, endocrinology, weight-management, or similar outpatient setting preferred.
Experience with an EHR/EMR; DrChrono experience is a strong plus.
Excellent written and verbal communication skills.
Comfortable communicating with patients, pharmacies, laboratories, and healthcare vendors.
Strong computer skills and ability to learn new software quickly.
Excellent organization, follow-through, and attention to detail.
Able to multitask and prioritize patient communications appropriately.
Must be dependable, punctual, proactive, and comfortable working independently.
Must understand patient privacy and HIPAA requirements.
Spanish/English bilingual ability is a plus.
Social media experience is a plus.
We are looking for someone who does not simply wait to be given the next task. The right candidate will take ownership of the administrative workflow, recognize what needs follow-up, communicate when clarification is needed, and help keep the practice organized and running efficiently.
