Account Manager

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: TYPE OF WORK

Full Time

: SALARY

$1500-$2000

: HOURS PER WEEK

40

: DATE UPDATED

Sep 22, 2026

JOB OVERVIEW

Account Manager (Client Success & Delivery)

Overview

Candidates must submit a short video application going over their experience, relevant skills, and why they believe they would be a good fit for the position.

We are looking for an Account Manager to own and manage client relationships end-to-end. This role sits at the intersection of communication, strategy, and execution—ensuring clients feel supported, informed, and confident in the work being delivered.

You will be the primary point of contact for clients, responsible for translating their needs into clear internal direction, while keeping projects moving and expectations aligned.

Key Responsibilities
Client Relationship Management
Act as the main point of contact for all client communication (Slack, calls, meetings)
Build and maintain strong, long-term client relationships
Proactively check in with clients and identify opportunities to improve performance and satisfaction
Handle client questions, concerns, and feedback in a timely, professional manner

Communication & Coordination
Lead client meetings, including weekly check-ins and strategy calls
Clearly communicate updates, timelines, and deliverables to clients
Ensure clients are consistently informed on progress, performance, and next steps

Project Intake & Briefing
Receive and interpret client requests, goals, and feedback
Translate client needs into clear, detailed briefs for internal teams
Collaborate closely with Project Managers to ensure accurate execution
Ensure all deliverables align with client expectations and business objectives

Project Oversight
Follow up internally to keep projects moving forward
Keep clients updated throughout the lifecycle of each project
Cross-Team Collaboration
Work closely with Project Managers, media buyers, designers, and developers
Facilitate alignment between client expectations and internal execution
Participate in internal planning and strategy discussions for client accounts

Requirements
3+ years of experience in account management, client success, or similar client-facing roles
Experience in a digital marketing or agency environment
Strong English communication skills (written and verbal)
Experience managing multiple clients and projects simultaneously
Ability to translate high-level client requests into structured, actionable tasks
Comfortable leading meetings and managing conversations with clients
Highly organized with strong attention to detail
Familiarity with Slack-based communication workflows
Understanding of paid media, web development, and email marketing
Experience working with project management tools (ClickUp, Asana, etc.)

What Success Looks Like
Clients feel informed, supported, and confident at all times
Projects are clearly scoped, well-briefed, and delivered on time
Internal teams have clarity on priorities and expectations
Client relationships grow stronger over time, leading to retention and expansion

SKILL REQUIREMENT

Account Management English Proficiency Customer Relationship Management

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Account Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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