E-commerce & Production Operations Coordinator

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TYPE OF WORK

Full Time

SALARY

$1300 - $1900 / month

HOURS PER WEEK

40

DATE UPDATED

Sep 22, 2026

JOB OVERVIEW

Silence Please is a New York-based audio and design company. We are looking for a proactive, Philippines-based E-commerce & Production Operations Coordinator to work remotely and directly with our founder.

This is a full-time, direct-hire opportunity. You will help keep our physical-product business running smoothly, from supplier follow-up and production tracking to e-commerce orders, inventory and fulfillment.

WHAT YOU WILL DO
- Manage Shopify product, order and inventory updates.
- Follow up with overseas suppliers and factories, particularly in China and Asia.
- Track purchase orders, samples, production schedules and delivery deadlines.
- Research suppliers and compare quotes, minimum order quantities and lead times.
- Coordinate freight, shipment tracking, fulfillment and customs documentation.
- Maintain clear operational trackers in Excel or Google Sheets.
- Keep product specifications and supplier information organized.
- Help resolve customer-service and order issues.
- Support founder follow-ups and administrative tasks as needed.
- Send a concise daily update on progress, problems and decisions needed.

WHAT WE ARE LOOKING FOR
- Relevant experience in e-commerce, consumer products, retail, manufacturing or supply-chain operations; ideally 3-7 years.
- Hands-on experience with Shopify and spreadsheets.
- Experience communicating with overseas suppliers and tracking physical-product production.
- Strong written English, attention to detail and reliable follow-through.
- The ability to manage several moving projects independently, spot problems early and propose solutions.

HOW TO APPLY
Please apply through OnlineJobs.ph with your resume and a short note describing:
1. Your experience with e-commerce operations and physical-product suppliers.
2. A specific example of a production, inventory or logistics problem you helped solve.
3. The tools you use to track orders, production and follow-ups.
4. Your availability and expected monthly salary.

We are looking for someone who can grow with Silence Please and take increasing responsibility for our operations.

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