Amazon Marketplace Operations Specialist | Seller Central, FBA & Logistics

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TYPE OF WORK

Part Time

SALARY

$2.00 - 5.00 /hr

HOURS PER WEEK

20

DATE UPDATED

Sep 22, 2026

JOB OVERVIEW

Hi there!

I am looking for an experienced Marketplace Operations VA to take ownership of day-to-day Amazon operations and related operational tasks.

This is NOT an entry-level Amazon role. You should already be very comfortable working inside Seller Central.

I will explain our priorities, products, and company-specific processes. I do not want to explain where to find things in Seller Central or how basic Amazon workflows work.

The goal is simple: take routine marketplace and operational work off my plate and make sure tasks are followed through until they are fully completed.

If you enjoy structure, ownership, clear communication, and closing loops, please read on.

> ABOUT THE BUSINESS

I am a Dutch founder based in Amsterdam and have been building and scaling e-commerce brands for multiple years.
The company focuses on building strong brands in clearly defined niches rather than selling a large number of unrelated generic products.

Amazon is our main sales channel and the operational center of the business. We currently operate across multiple Amazon marketplaces, particularly in the US and Europe.

Our team is becoming increasingly specialized across:
• Brand Management
• Marketplace Operations
• Product Development & Sourcing
• Creative
• PPC

This position sits within Marketplace Operations.

> ABOUT THE ROLE

You will work directly with me initially and gradually take ownership of a larger part of our marketplace operations.

> RESPONSIBILITIES

Amazon Seller Central
• Create, optimize, and maintain Amazon listings, including titles, bullet points, descriptions, backend keywords
• Coordinate new product launches, listing readiness, inventory planning, and launch execution
• Manage attributes and parent/child variations
• Troubleshoot suppressed, inactive, stranded, or incorrect listings
• Monitor listing and account health
• Open, manage, and follow up Seller Support cases
• Monitor FBA/AWD inventory and inbound shipments
• Investigate shipment, inventory, and receiving issues
• Create FBA shipping plans
• Monitor compliance and Seller Central notifications

Inventory, Shipping & Purchasing
• Monitor stock levels and flag replenishment risks
• Prepare purchase agreements and orders for approval
• Request and compare quotations from suppliers and freight forwarders
• Coordinate shipments with freight forwarders
• Prepare and collect shipping information and documentation
• Follow shipments from preparation through delivery to Amazon
• Coordinate routine supplier and logistics follow-ups

Major purchasing decisions, supplier negotiations, and inventory strategy remain with management.

Customer Service
• Handle customer service emails and routine customer questions
• Arrange replacements and other standard resolutions
• Escalate unusual cases with a clear summary and recommended next step

This role does not include managing or triaging my personal inbox.

Marketplace Monitoring
• Monitor listing problems, hijackers, unauthorized sellers, and obvious copycats
• Gather screenshots, links, seller information, and other evidence where required
• Track important operational issues and support cases until they are resolved

Reporting

Provide a short weekly overview of:
• Important issues
• Inventory risks
• Open Seller Support cases
• Blocked tasks
• Anything requiring my decision

> TOOLS AND WORKFLOW

• Amazon Seller Central
• Outlook
• Google Sheets
• Microsoft Teams
• AI tools such as ChatGPT and Claude

> REQUIREMENTS

At least 1+ years hands-on Amazon Seller Central experience is required.

You should already have experience with several of the following:

• Amazon listings and catalog management
• Parent/child variations
• Managing flat files
• FBA inventory and shipments
• Seller Support case filing
• Listing suppressions and troubleshooting
• Brand registry
• Account Health and compliance notifications
• Customer service
• Amazon reports

Experience with Amazon US and/or European marketplaces is strongly preferred.

Experience with freight forwarders, purchase orders, international shipping, or supplier coordination is a strong advantage.

You should also be:
• Highly organized and detail-oriented
• Structured and methodical
• Reliable and proactive
• Comfortable investigating problems independently
• Persistent about following tasks through until completion
• Strong in written English
• Calm and consistent
• Comfortable working with Google Sheets and Microsoft Teams
• Willing to improve systems and SOPs when you see a better way of working

I am looking for someone who thinks:
“This is my responsibility until it is solved.”

rather than:
“I sent the email, so my job is finished.”

> HOURS AND ENGAGEMENT

• Part-time to start: 10-20 hours per week
• Async-friendly and outcome-focused
• Weekly sync with me via Microsoft Teams
• Long-term collaboration preferred
• Some overlap with European working hours is helpful

> COMPENSATION AND GROWTH
- Hourly paid, $2 to 5 USD per hour, depending on experience and fit.
- We will review performance after the first few months. If you consistently show ownership, reliability, strong judgment, and the ability to work independently, there is room to grow in responsibility, hours, and compensation as the business scales.

> APPLICATION INSTRUCTIONS

Please answer the following in your application:
1. How long have you worked with Amazon Seller Central, and what were your main responsibilities?
2. Which Amazon marketplaces have you worked with?
3. Describe one difficult Seller Central problem you personally solved.
4. What experience do you have with FBA shipments, inventory, freight forwarders, or purchase orders?
5. How many hours per week are you currently available?

Please ONLY apply if you already have real hands-on Seller Central experience.

Cheers,
Friso

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