Senior Operations Support Assistant

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: TYPE OF WORK

Full Time

: SALARY

$$

: HOURS PER WEEK

40

: DATE UPDATED

Sep 22, 2026

JOB OVERVIEW

JOB SUMMARY
Highly organized and proactive professional responsible for managing the scope and delivery of operational tasks and projects to ensure seamless execution across the portfolio. This role plays a key part in maintaining team efficiency by coordinating work, guiding team members, and supporting day-to-day operational needs. Influences operational and tactical decisions within the team, ensures clarity of priorities, and drives consistency in execution. This individual is a key resource for problem-solving and process improvement, helping the team operate effectively and efficiently.

Program & Project Coordination

Manage the scope, timelines, and delivery of tasks and projects to ensure smooth execution
Coordinate day-to-day activities across team members to maintain workflow and meet deadlines
Monitor progress and address issues to keep work on track
Ensure alignment between assigned work and team priorities

Operational Decision-Making

Influence operational and tactical decisions within the team to support effective execution
Make informed decisions on task prioritization, workflow management, and issue resolution
Escalate complex or high-impact issues as appropriate

Communication & Coordination

Communicate tasks, priorities, and updates clearly to ensure team understanding
Facilitate coordination across team members and stakeholders
Ensure follow-through on deliverables and commitments

Process Improvement & Efficiency

Identify operational challenges, inefficiencies, and gaps in workflows
Propose actionable solutions to improve team efficiency and execution
Support implementation of process improvements in partnership with leadership

Data & Reporting Oversight

Ensure accuracy of trackers, reports, and system data
Monitor outputs and flag inconsistencies or risks
Support reporting needs and data validation efforts

Qualifications

Candidate must have proven track record of providing high quality work, support and completing tasks.
Senior Assistant / Lead (5+ years)
Complete process ownership, acts as a system administrator, and offers structural recommendations.

SKILL REQUIREMENT

Administrative Management Customer Support Management Operation Management

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Senior Operations Support Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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