Creditor Communication Support

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TYPE OF WORK

Gig

SALARY

40/gig

HOURS PER WEEK

TBD

DATE UPDATED

Sep 22, 2026

JOB OVERVIEW

I am looking for a reliable, highly professional Virtual Assistant with strong administrative and negotiation experience to help me communicate with creditors regarding three specific accounts.
This is a high-priority, urgent project. One of the accounts is currently in active litigation with a court appearance scheduled in just 3 days (September 24, 2026), making immediate action essential. Because managing these communications causes me severe anxiety, I need a composed, empathetic professional to act as my authorized representative to submit pre-structured settlement proposals, handle follow-ups, and relay responses back to me.
Key Responsibilities
Urgent Litigation Support (Account 1): Immediately contact the legal counsel for a Capital One account currently in litigation to submit a 30% structured settlement offer before the September 24 court date.
Standard Account Negotiations (Accounts 2 & 3): Reach out to the creditors/collectors for two additional accounts to negotiate favorable settlement terms based on provided guidelines.
Communication Management: Send professional, polite emails and/or make brief phone calls to creditors and legal representatives.
Reporting: Relay counter-offers, agreements, and updates clearly and promptly so I can make final decisions.
Confidentiality: Handle all sensitive financial and legal data with the utmost discretion.
Qualifications & Requirements
Experience: Proven experience in debt negotiation, collections, legal administrative support, or high-level customer service.
Communication: Exceptional, professional written and verbal English skills (polite, firm, and clear).
Availability: Must be able to start immediately due to the upcoming court deadline.
Discretion: High emotional intelligence and strict adherence to privacy.
How to Apply
Please reply with:
1. A brief summary of your experience with collections, negotiation, or legal administrative support.
2. Your confirmation of immediate availability to handle an urgent matter starting tomorrow.
3. Your hourly rate or a flat fee bid for this project.
4. The phrase "Ready to Negotiate" at the top of your message.

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