Operations Manager

We’re Hiring at BOUNDLESS COLLECTIVE!

Who We Are
Boundless Collective is a dynamic, experienced outsourcing powerhouse specializing in delivering creative, admin-backed solutions across industries. We’re not just assistants, we’re innovators, growth enablers, and trusted partners in our clients’ success.

Why You’ll Love It Here
- A high-energy team culture that blends professionalism with camaraderie, where collaboration and creativity are daily drivers.
- Fun-focused atmosphere: from team outings and social events to celebrating milestones big and small, work here feels like more than just work.
- Meaningful recognition: enjoy structured bonuses and reward programs that celebrate your contributions and let you know they’re appreciated.
- Growth-first mindset: as part of our team, you’ll innovate, share ideas, and help shape the future of client solutions every single day.

We’re expanding, and we’re looking for talented individuals to be part of our dynamic team! If you're looking for a fulfilling, impactful role, read on to see how you can contribute and grow with us!

We are hiring for the following positions:

Operations Manager

What We Offer:
Position: Full-time
Work Setup: Permanent remote – work from anywhere in the world!
Shift: 7AM - 4PM (MNL time) – Start your day with energy!
Equipment: Self-provided – Bring your tech, and we’ll bring the opportunity!
Salary: PHP 40,000 - PHP 45,000 depending on experience + Bonuses

Apply via this link: app.nextsale.ai/sites/operations-manager-application-form

KEY RESPONSIBILITIES:
1. Founder & Director Support
- Provide direct day-to-day support to the Directors across business, operational, and administrative priorities.
- Manage and triage inboxes, identifying urgent and non-urgent communications and ensuring important matters are actioned promptly.
- Draft professional email responses, correspondence, and client communications where appropriate.
- Track action items, decisions, commitments, and follow-ups arising from meetings and conversations.
- Proactively follow up with Directors on outstanding deadlines, approvals, updates, and commitments.
- Maintain visibility over key business priorities and ensure important actions are progressed and completed.
- Ensure important business information, documents, and decisions are accurately documented, organised, and centralised.
- Prepare information, documents, reports, and updates required by the Directors.
- Provide proactive support by identifying upcoming requirements, outstanding actions, and areas requiring Director attention.

2. CRM & Business Development Support
- Maintain accurate and up-to-date CRM records across leads, prospects, opportunities, and clients.
- Extract, organise, and document information provided by the Directors and wider team.
- Ensure leads, opportunities, client interactions, meeting notes, and relevant information are properly captured within the CRM.
- Maintain visibility across the business development and sales pipeline.
- Track outstanding actions and follow-ups to improve consistency and momentum throughout the sales process.
- Assist with preparing proposals, client documents, service agreements, and other business development materials using established templates.
- Prepare and issue accurate quotes for prospective and existing clients based on approved pricing, services, and information provided by the Directors.
- Coordinate required approvals and ensure quotes and proposals are sent to clients in a timely manner.
- Maintain accurate records of quotes issued, their status, and any required follow-up actions.

3. Operational Coordination
- Coordinate internal projects, priorities, and business initiatives.
- Follow up with team members regarding SOPs, deadlines, action items, and deliverables.
- Improve communication and information flow between the Directors and wider team.
- Monitor outstanding tasks and ensure appropriate follow-through.
- Identify operational gaps, inefficiencies, or recurring issues and recommend practical improvements.
- Support the implementation, documentation, and ongoing maintenance of internal systems and processes.
- Take ownership of assigned initiatives and confidently drive tasks through to completion.
- Act as a central point of coordination to help keep the team organised, accountable, and aligned.

4. Administrative Support
- Manage calendars, meetings, appointments, and scheduling requirements for the Directors.
- Prepare agendas, documents, and relevant information ahead of meetings.
- Record and distribute action items and follow up on agreed next steps.
- Maintain organised digital files, records, and business documentation.
- Support internal communications and general business administration.
- Assist with reporting, data entry, document preparation, and other administrative requirements.
- Maintain accurate information across business systems, including Total Synergy or similar project/business management platforms.

QUALIFICATIONS:
- Minimum 3–4 years of experience as an Executive Assistant, Operations Coordinator, Administrative Manager, Business Support Coordinator, or similar role.
- Proven experience supporting Founders, Directors, or senior executives in a fast-paced environment.
- Hands-on experience with GoHighLevel (GHL), including managing contacts, opportunities, pipelines, client records, tasks, and follow-ups.
- Experience preparing client quotes, invoices, proposals, service agreements, reports, and other client-facing documents.
- Proficiency in Google Workspace, including Gmail, Calendar, Docs, Drive, and Sheets.
- Strong organisational and time management skills, with the ability to manage multiple priorities, deadlines, projects, and follow-ups.
- Excellent written and verbal English communication skills, with confidence communicating with Directors, clients, and team members.
- Strong attention to detail, initiative, and problem-solving skills, with the ability to work independently and take ownership of responsibilities.
- Experience supporting and improving business processes, workflows, SOPs, and administrative systems.
- Comfortable working remotely with international teams and handling confidential, financial, and commercially sensitive information.

Desirable Skills
- Experience setting up or maintaining GoHighLevel workflows, automations, forms, pipelines, templates, and reporting.
- Experience with client invoicing, billing schedules, accounts receivable follow-ups, and sales administration.
- Experience supporting business development activities, including proposals, quoting, pipeline management, and client follow-ups.
- Familiarity with project management, time tracking, resource planning, or professional services management systems.
- Experience supporting Australian businesses or clients would be highly regarded.

At Boundless Collective, we take pride in fostering a culture of confidence, reliability, and a relentless commitment to excellence. If you are ready to support a dynamic executive team and grow in a supportive environment, we’d love to hear from you.

Ready to make an impact and elevate your career? Apply via link below and let's create something extraordinary together!

APPLY HERE: app.nextsale.ai/sites/operations-manager-application-form