Virtual Assistant – Operations & Sales Support | $3/hr + Commission | Immediate Hire

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TYPE OF WORK

Any

SALARY

$240-$300

HOURS PER WEEK

20

DATE UPDATED

Sep 19, 2026

JOB OVERVIEW


COMPANY: Walis & Co. Cleaning Services
LOCATION: Remote
SCHEDULE: Part-time, Monday-Friday, Pacific Time
HOURS: Approximately 20 hours per week
STARTING PAY: $3 USD per hour
COMMISSION: $10 per completed/paid job you help close + additional $10 for recurring customer conversions
START: Immediate hiring
GROWTH: Opportunity for increased pay, more hours, and eventual full-time Operations Lead role

ABOUT WALIS & CO.

Walis & Co. is a new and growing residential and commercial cleaning company serving Las Vegas and surrounding areas.

We are looking for a reliable, organized, proactive Virtual Assistant who already has previous experience working in the cleaning industry and understands how a cleaning business operates.

This is a long-term opportunity for someone who wants to grow with a company from the beginning.

Because Walis & Co. is still growing, this position starts at $3 USD per hour part-time, plus commissions and performance incentives. As the business grows and you demonstrate strong performance, reliability, initiative, and ownership of the role, your hourly rate, hours, responsibilities, and earning potential can increase.

IMPORTANT REQUIREMENT

You MUST have previous experience working for a cleaning company.

Experience may include residential cleaning companies, commercial cleaning companies, maid services, Airbnb cleaning businesses, housekeeping companies, or similar home-service cleaning businesses.

Please do not apply if you have never worked in the cleaning industry.

ABOUT THE ROLE

This position will begin at approximately 20 hours per week.

You will assist with daily operations, customer service, scheduling, sales follow-up, cleaner coordination, lead generation, marketing research, and administrative support.

We are looking for someone who can work independently, communicate professionally, follow systems, and help improve our operations as the company grows.

RESPONSIBILITIES

Operations & Scheduling

Manage customer bookings and schedules through ScheduleDrop
Assign cleaners and help maintain backup coverage
Confirm appointments with customers and cleaners
Handle cancellations, rescheduling, and scheduling conflicts
Maintain organized customer, cleaner, and booking records
Help create and improve SOPs, scripts, forms, and checklists

Customer Service & Sales

Respond to customer inquiries by phone, text, and email
Follow up with new leads, missed calls, estimates, and previous customers
Make professional outbound calls to potential customers
Contact previous customers regarding recurring cleaning services
Explain services, pricing, and available options
Handle common customer questions and objections professionally
Follow up consistently with leads
Help convert qualified inquiries into booked customers
Track calls, follow-ups, bookings, and results

Marketing & Lead Generation

Research potential residential and commercial customers
Identify Realtors, property managers, Airbnb hosts, offices, landlords, and local businesses
Build organized prospect lists
Assist with phone, email, text, and social-media outreach
Research competitors and the Las Vegas cleaning market
Research referral and partnership opportunities
Track which marketing efforts generate leads and bookings

Cleaner Coordination

Help recruit, screen, and onboard cleaners
Organize cleaner agreements, W-9s, insurance documents, and onboarding records
Communicate job details and expectations clearly
Track cleaner availability and attendance
Help monitor customer feedback and cleaner performance

Systems & Reporting

Monitor booking and payment statuses
Assist with basic Lovable website updates
Keep business information organized and confidential
Track basic KPIs such as leads, calls, bookings, conversion rates, recurring clients, and reviews
Send a short daily update
Provide a weekly performance summary

COMPENSATION

Starting pay: $3 USD per hour

In addition to hourly pay:

$10 commission for each new customer/job you personally help close that is completed and paid
Additional $10 bonus when a customer you helped convert becomes a recurring cleaning customer
Additional performance bonuses may be offered for hitting agreed sales, booking, or retention goals

Commissions are paid on completed and paid jobs, not simply scheduled appointments or unqualified leads.

Your total monthly earnings can increase based on performance.

GROWTH OPPORTUNITY

Walis & Co. is a new company, and we want to build a long-term team.

As the business grows and you prove your reliability, performance, and ability to take ownership, opportunities may include:

Increased hourly pay
More weekly hours
Higher earning potential
Additional commissions and bonuses
More responsibility
Leadership opportunities
Transition into a full-time position
Potential promotion to Operations Lead / Operations Manager

We want someone who is interested in growing alongside the company.

QUALIFICATIONS

MUST have previous experience working in the cleaning industry
Strong written and spoken English
Bilingual is a plus, especially Spanish
Professional and confident speaking on the phone
Customer service experience
Experience with cold calling, sales, lead follow-up, or appointment setting
Comfortable handling customer objections professionally
Strong organization and attention to detail
Able to work independently
Reliable and able to follow through on responsibilities
Comfortable learning new software
Cleaning scheduling or dispatch experience is highly preferred
Experience with ScheduleDrop, Stripe, Lovable, CRM software, or similar platforms is a plus

WHO WE ARE LOOKING FOR

We are looking for someone who is reliable, honest, proactive, organized, coachable, confident speaking with customers, motivated by performance, and interested in building a long-term career with a growing company.

We do not want someone who simply waits for instructions. We want someone who notices problems, communicates clearly, follows up consistently, and helps improve the business.

HOW TO APPLY

Please include:

A short introduction about yourself
The name and type of cleaning company you previously worked for
How long you worked in the cleaning industry
Your responsibilities in that cleaning company
Your experience with customer service, scheduling, cold calling, sales, and lead follow-up
The scheduling, CRM, payment, or business software you have used
One example of a process or system you helped improve
A short voice or video introduction
Your available working hours in Pacific Time
Confirmation that you are comfortable starting at $3 USD/hour plus commission
How soon you can start

If you read this entire job post, begin your application with the word “LINIS.”

Immediate hiring.

We are looking for someone who wants a stable, long-term opportunity and is excited to grow with Walis & Co.

SKILL REQUIREMENT
Performance Marketing Sales Operation Management
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