Executive Assistant (Client Services)

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TYPE OF WORK

Full Time

SALARY

$8 - $10 CAD

HOURS PER WEEK

40

DATE UPDATED

Sep 18, 2026

JOB OVERVIEW

To Apply

1. Loom Video Introduction - please submit a brief Loom video introducing yourself, your background, and why you are interested in this role.

2. Resume/CV - provide your most up to date CV

3. Portfolio - provide examples of relevant work, including project coordination, process improvement, policy development, research, administration, reporting, or operational initiatives.

4. Hourly Rate (CAD) - indicate your expected hourly rate in Canadian Dollars.

APPLICANTS THAT DO NOT INCLUDE ALL OF THE ABOVE REQUIREMENTS WILL NOT BE CONSIDERED FOR THE ROLE.

________________________________________________________________________________________________________________________________

Key Responsibilities

Executive & Administrative Support
- Manage executive calendars, meetings, appointments, and scheduling priorities.
- Monitor and manage email correspondence, draft responses, and coordinate follow-up actions.
- Prepare reports, presentations, briefing notes, and meeting materials.
- Coordinate phone calls, stakeholder communications, and administrative activities.

Client Care & Operations
- Support client service initiatives, program improvements, and operational projects.
- Analyze operational data and help develop improvement plans.
- Conduct research and prepare summaries, recommendations, and reports for leadership.
- Coordinate projects, track action items, and support implementation of organizational initiatives.
- Assist with planning, rollout, training, and knowledge transfer activities.
- Support strategic and continuous improvement projects across the organization.

Qualifications: Required Experience
- Experience in executive assistance, operations, healthcare administration, client services, project coordination, scheduling, transportation, or a related field.
- Strong experience managing executive calendars, email correspondence, meetings, and administrative priorities.
- Demonstrated experience coordinating projects, implementing plans, and managing multiple priorities.
- Strong research, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Comfortable conducting phone calls and engaging with internal and external stakeholders.
- Ability to work independently with minimal supervision.
- Strong organizational, time management, and attention-to-detail skills.
- Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint, PowerPoint, and Planner).

Preferred Experience
- Healthcare, home care, community services, nonprofit, or senior services experience.

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