Installation Administrator

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TYPE OF WORK

Full Time

SALARY

$7.21 p/hr

HOURS PER WEEK

40

DATE UPDATED

Sep 18, 2026

JOB OVERVIEW

As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. We are looking to bring on a installation Administrator is to support the Logistics team

Primary Objective: The primary objective of the Installation Administrator is to support the Logistics team by driving the end-to-end administrative execution of hardware installation projects. This role ensures seamless operational workflow through proactive NetSuite case management, precise purchase order tracking, hardware logistics coordination, and professional client-facing status updates to ensure timely and successful installations.

Responsibilities include:
NetSuite & Case Management: Create, update, and manage installation cases in NetSuite; actively monitor case lifecycles to prevent bottlenecks and ensure accurate tracking across all installation phases.
PO & Order Administration: Manage Purchase Order (PO) creation, tracking, and submission in NetSuite; verify hardware ordering status and oversee fulfillment through delivery confirmation.
Logistics & Partner Coordination: Utilize third-party logistics (3PL) portals—specifically Snap and Techlink—to track hardware shipments, verify carrier logistics, and confirm delivery dates.
Client & Field Communications: Serve as a primary administrative contact for client-facing communications, providing updates on installation phases and setting expectations around scheduled install dates and hardware deliveries.
Data Accuracy & Verification: Reconcile shipping tracking numbers, order details, and scheduled field dates across NetSuite, Google Sheets, and carrier portals to maintain flawless record integrity.
Process Efficiency: Maintain proactive follow-ups with cross-functional teams and external logistics partners to maximize task completion and workflow throughput.


Qualifications:
Software Proficiency: Proven, hands-on experience using NetSuite for order tracking, case management, and data administration is required.
Tool Stack: Expertise in Google Workspace (specifically Google Sheets and Gmail) and experience navigating 3PL or third-party vendor platforms (e.g., Snap, Techlink, or similar portals).
Logistics Background: Prior experience in logistics administration, order fulfillment, project coordination, or field service operations preferred.
Time Zone Alignment: Ability to work up to 40 hours per week aligned with US business hours (Eastern/Central time zones preferred) to ensure immediate responsiveness to ongoing installation needs.
Communication Skills: Excellent written and verbal communication skills for clear client interaction and team collaboration.
Detail Orientation & Efficiency: Strong organizational skills with a focus on efficiency, time management, and meticulous data entry.

SKILL REQUIREMENT
NetSuite CRM Logistics Management Google Sheets
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