Lead and SMS Manager Real Estate VA (We will train you) - Full Time and Remote!

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TYPE OF WORK

Any

SALARY

15000+

HOURS PER WEEK

40

DATE UPDATED

Sep 17, 2026

JOB OVERVIEW

Full-Time | Remote | Monday-Friday | 9:00 AM-6:30 PM EST | Lunch Break: 12:00 PM-1:00 PM EST

Apply here now: ---------- /widget/form/KavNyS41QZFRTNwV2P95

Lead Manager

We are looking for a confident, attentive, and highly organized Lead Manager to join our growing remote team. You will be the first point of contact for many property owners who call our company.

Your primary responsibility will be answering inbound calls received through our CRM, understanding each seller’s situation, and qualifying promising leads before transferring or assigning them to an Acquisitions Manager. You will also monitor SMS activity to make sure messages and automated follow-ups are being sent correctly.

This is a full-time position for someone who communicates clearly, thinks quickly, and knows how to make callers feel heard. You should be comfortable on the phone, motivated by results, and ready to take ownership of the lead pipeline.

What You’ll Do

• Answer inbound calls promptly and professionally through our CRM
• Build rapport and create a positive experience during every conversation
• Ask thoughtful questions to understand the seller’s motivation, timeline, property condition, and asking price
• Qualify incoming leads and identify opportunities that are ready for an Acquisitions Manager
• Transfer, assign, or schedule qualified leads with the Acquisitions Manager
• Accurately document call details, seller information, and next steps in Resimpli CRM
• Monitor SMS conversations and confirm that automated messages and follow-ups are being sent correctly
• Respond to incoming text messages and alert the appropriate team member when action is needed
• Follow up with leads by phone, text, or email when required
• Keep the lead pipeline organized so opportunities do not fall through the cracks
• Work closely with the Acquisitions Manager and other team members
• Meet daily and weekly call-handling, qualification, and follow-up goals
• Participate in coaching, training, role-playing, and team meetings

What Success Looks Like

• You answer inbound calls quickly and communicate confidently
• You make sellers feel comfortable, respected, and understood
• You listen carefully and uncover each seller’s true needs and motivation
• You qualify leads accurately before sending them to the Acquisitions Manager
• You make sure SMS messages and automated follow-ups are working as expected
• You keep the CRM clean, accurate, and up to date
• You remain calm, positive, and professional during difficult conversations
• You take feedback seriously and continuously improve your performance
• You contribute to the team while taking full ownership of your responsibilities

What You Must Have

• Fast and reliable internet
• Desktop or laptop with a built-in camera
• Noise-free environment and quality headset
• Strong spoken English and communication skills

What We’re Looking For

• Thick skin: You’ll face rejection and need to bounce back quickly
• Excellent active listening and critical-thinking skills
• Tech-savvy and open to learning new tools, including Resimpli CRM
• Self-motivated with the ability to work independently
• Positive energy, honesty, and a strong work ethic
• Willingness to be held accountable and grow within a team

Pay Structure

• Fixed pay plus commissions and bonuses
• Paid on the 1st and 15th of each month
• Starting pay varies by role and will be discussed during the interview

Why Join Us?

We treat our team like family. We train together, grow together, and support one another through wins and challenges. If you’re hungry for growth, thrive under pressure, and want to be part of a team that is serious about success, this is your shot.

Apply here now: ---------- /widget/form/KavNyS41QZFRTNwV2P95

If selected, you’ll receive an email with interview instructions from ---------- check all folders, including Promotions and Spam, as our email may be filtered there.

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