Ecommerce Customer Support (remote)

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TYPE OF WORK

Full Time

SALARY

$2.5 + 2.5% Commission + Bonuses

HOURS PER WEEK

48

DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

We’re expanding our team and are currently looking for a motivated person to support our ecommerce customers through email.

In this role, you’ll communicate directly with customers, help them with questions or concerns, and make sure every interaction leaves them with a positive experience. We’re looking for someone who communicates naturally, understands people, and knows how to handle different situations in a friendly and professional way.

You’re a good fit if you:

•⁠ ⁠Have excellent written English
•⁠ ⁠Communicate clearly, professionally, and naturally
•⁠ ⁠Are empathetic and have strong emotional intelligence
•⁠ ⁠Enjoy helping people and finding solutions
•⁠ ⁠Stay patient and composed, even in challenging situations
•⁠ ⁠Are dependable and take responsibility for your work
•⁠ ⁠Can work independently and take initiative when needed
•⁠ ⁠Care about creating a great customer experience

What you can expect from us:

•⁠ ⁠Fair and consistent compensation
•⁠ ⁠Additional performance-based bonuses
•⁠ ⁠Detailed onboarding to prepare you for the role
•⁠ ⁠Ongoing guidance and support from our team
•⁠ ⁠Open and straightforward communication
•⁠ ⁠A friendly, respectful, and team-oriented working environment
•⁠ ⁠The opportunity to develop and grow with us long term

If you’re confident in your communication skills, enjoy working with customers, and are looking for an opportunity to become part of a growing team, send us a short introduction on Telegram.

We’re looking forward to getting to know you!

Send us a short introduction on Telegram if your ----------

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