Shopify E-commerce Operations Specialist | CRO, GA4, SEO & Klaviyo

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TYPE OF WORK

Any

SALARY

$5-8/h

HOURS PER WEEK

20

DATE UPDATED

Sep 17, 2026

JOB OVERVIEW

Job Description

Lovevian is a NYC-based premium press-on nail brand, and we are looking for an experienced Shopify E-commerce Operations Specialist to join us long term.

This is NOT a one-time website redesign or project-based freelance role.

We are looking for someone who can take ongoing ownership of our Shopify store and continuously improve the website, customer experience, conversion rate, and sales performance.

You should be comfortable identifying problems independently, making recommendations, implementing improvements, and tracking results.

Your Responsibilities

• Manage and continuously optimize our Shopify store

• Improve homepage, collection pages, product pages, cart, navigation, and mobile experience

• CRO optimization to improve conversion rate, add-to-cart rate, checkout rate, and AOV

• Build and optimize product pages that clearly communicate product value and increase purchase confidence

• Set up and improve bundles, upsells, cross-sells, free shipping thresholds, promotions, and merchandising

• Monitor Shopify Analytics and GA4 and provide actionable recommendations based on data

• Identify website problems such as high bounce rate, low conversion pages, broken links, and checkout friction

• Basic SEO optimization including meta titles, descriptions, image alt text, collection structure, internal linking, redirects, and broken links

• Manage product uploads, collections, navigation, tags, pricing, promotions, and website updates

• Optimize the website for mobile users

• Support new product launches and seasonal campaigns

• Work with Klaviyo when needed, including abandoned cart, browse abandonment, welcome flows, and basic email optimization

• Test improvements and continuously optimize based on performance

What We Are Looking For

You MUST have real hands-on experience managing Shopify stores.

We are not looking for someone who only knows how to upload products or change website banners.

You should understand how an e-commerce store makes money and how Shopify, CRO, analytics, merchandising, SEO, and email work together.

Strong candidates should have:

• Proven Shopify experience

• Strong understanding of CRO and e-commerce customer journeys

• Experience with Shopify Analytics and GA4

• Basic to intermediate SEO experience

• Experience with Klaviyo

• Strong product merchandising skills

• Good understanding of mobile-first e-commerce

• Ability to work independently and proactively

• Strong attention to detail

• Good written English communication

Experience with beauty, fashion, luxury, or DTC brands is a strong plus.

Important

This is a long-term operations position.

We expect website optimization, CRO, analytics, SEO, merchandising, product page optimization, and ongoing Shopify improvements to be part of the role.

We are NOT looking for someone who treats every website improvement as a separate project with a separate quote.

We want someone who grows with the brand, understands the business, and continuously improves the store over time.

To Apply

Please send:

2–3 Shopify stores you have personally worked on
Explain exactly what you were responsible for on those stores
Your experience with CRO, GA4, SEO, and Klaviyo
One example of a change you made that improved conversion rate, AOV, or sales
Your hourly rate
Your weekly availability
Start your application with the words “LOVEVIAN SHOPIFY” so we know you read the full job description

Applications without Shopify examples will not be considered.

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