Dispatch/Scheduling Coordinator

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: TYPE OF WORK

Part Time

: SALARY

$5/hour

: HOURS PER WEEK

24

: DATE UPDATED

Sep 17, 2026

JOB OVERVIEW

he Dispatch/Scheduling Coordinator serves as the vital link between our valued customers and our operational teams. The primary focus will be on providing exceptional customer service while expertly managing communication, scheduling, and job coordination.

The candidate must be willing to work one of the following WEEKEND shifts:
• Saturday & Sunday, 8:00am to 8:00pm (Eastern Standard Time)
• Saturday & Sunday, 8:00pm to 8:00am (Eastern Standard Time)

Key Responsibilities:
• Answer, screen, and direct incoming calls in a professional and friendly manner
• Accurately document customer information into company systems
• Schedule initial inspections with customers and mitigation teams
• Adjust and update schedules as needed to meet customer and operational needs
• Manage customer service issues and resolution
• Conduct follow-up customer service calls to ensure customer satisfaction
• Perform file audits to ensure accuracy and completion of documentation
• Communicate changes and updates promptly to management, customers, and team members

Qualifications:
• High school diploma or equivalent required
• Prior customer service experience (restoration, construction, or service industry preferred)
• Excellent verbal and written communication skills
• Strong time management and organizational abilities
• Professional phone presence with patience and active listening skills
• Proficiency with Microsoft Office Suite
• Ability to thrive in a fast-paced, team-oriented environment

SKILL REQUIREMENT

Customer Service Dispatching

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Job Post	Reporter	Rank	Reason	Date

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Dispatch/Scheduling Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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