Full Time
$500 / month
TBD
Sep 17, 2026
We are seeking a Virtual Assistant Property Manager to join our team and help manage our property portfolio. This is a long-term, full-time role in a supportive, caring and respectful environment for someone who is highly organized, proactive, and fluent in English.
We currently have a significant backlog to clear, so you must be a quick learner able to get up to speed fast and hit the ground running.
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Responsibilities:
-Work remotely via a connected machine, Monday to Friday, 8am–6pm UK time (must be contactable outside those hours in case of emergencies).
-Stay on top of enquiries and deal with them promptly — nothing sits unanswered.
-Liaise between landlords and tenants on maintenance, repairs, and general property matters, by phone and in writing.
-Answer incoming phone calls to the agency, handle queries directly where possible, and pass on messages to the sales/lettings team where necessary.
-Keep our CRM system (Microsoft Teams/Lists) fully up to date at all times — this includes updating property, landlord, tenant, contractor, compliance, maintenance, and key records as work progresses, and ensuring nothing falls through the cracks.
-Progress maintenance and repair jobs from reported issue through to completion, keeping all parties informed at each stage.
-Book contractors and source tradespeople for repairs and maintenance work.
-Get multiple quotes for each job to ensure landlords receive good value for money, and keep a clear record of comparisons.
-Coordinate ordering of spare parts where needed.
-Assist with legal matters by liaising with lawyers, insurance companies, and other professionals as required.
-Collaborate with the directors to improve and implement organizational systems and processes.
-Keep things moving — proactively chase outstanding items rather than waiting to be asked.
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Requirements
-Reliable internet (minimum 20mbps download, 10mbps upload) and uninterrupted power.
-Exceptional written and spoken English skills.
-Highly independent and capable of managing tasks with minimal supervision.
-Strong organizational skills and the ability to stay on top of a busy, varied workload.
-A fast learner — we have a considerable backlog to clear and need someone who can get up to speed quickly.
-Immediate availability to start and complete a brief trial period to gauge fit.
-Interest in a long-term, full-time commitment to grow with the company.
-Experience with property or real estate management is beneficial but not essential; experience in similar construction or building-type industries is also welcome.
As part of your application, please send your CV and also record a short video answering the following questions:
1. What is your experience with property management (or a related industry)?
2. How do you make sure we get the best value for money for our landlords?
3. How familiar are you with using AI for work?
4. How efficiently do you work in general?
To Apply:
Please
*IMPORTANT: If you do not send this directly to the above
We look forward to hearing from you!